Tulum

Our Tour Leader Guide Luis just saved our trip with his knowledge, making our trip safe and memorable. An easy five stars for him ⭐️⭐️⭐️⭐️⭐️

Visiting the archaeological site of Tulum, Cobá, and finishing with the indoor cenote where we could swim in the cave was incredible. It's truly an experience not to be missed. I also want to thank Kevin, our guide, who was super kind and very funny. I really enjoyed spending the day with him and the group. Thanks also to our driver José, who transported us all day. 💙🇲🇽

what a great half-day activity! It was fun and adventurous. We were concerned that everyone would be expert swimmers, but they were not, which made it even better because we didn’t feel out of place, we saw some turtles and stingrays granted they were baby stingrays lol and some cool fish. there was a rope to guide you. but honestly, my favorite part was the going to the Sante underground cause I had been totes before that were open, but this one was closed meaning you’re in a cave which was so cool, and I really enjoyed swimming through the cave and also we did see some bats, but there was like one or two at most and they were mostly tucked away not wanting to bother us and the water was so clear. I was surprised of how clear the water was and it was really refreshing. The guide and the driver and the photographer all did a great job working together. at the end, we had delicious empanadas with an amazing habanero sauce with a nice kick to it. a lot of fun overall and great value!

Luis fue fantástico, realmente hizo que el recorrido fuera genial para mí. Increíblemente apasionado por la historia de los mayas y su gente. Lo recomendaría encarecidamente.

There's an issue with Klook's listing title. It stated that a buffet lunch was included, but after I booked the tickets, the details showed that the cost did not include it. In the end, we paid extra for the buffet lunch on the day, but the food was completely not worth the price the restaurant charged, which was very disappointing. The tour guide had a very strong English accent. My husband, who has lived in the US for nearly 30 years, could only understand about half of his English. We often couldn't tell if he was speaking English or Spanish. However, we could definitely feel the guide's dedication. We departed from downtown Cancun, and it was truly a packed itinerary. We had to be at the meeting point at 4:45 AM and only returned around 8:30 PM, making it a very tiring day. Because Chichen Itza was unexpectedly closed that day, the guide took us to Ek Balam instead. We didn't realize we were running out of water and suffered from heatstroke after about half an hour without rehydrating. The weather that day was incredibly hot, which meant we didn't have the energy to properly visit Ek Balam; we just wanted to get back to the entrance as quickly as possible to buy water. The planning by the staff at Ek Balam was not good enough; many ruins lacked English explanations, and there was nowhere to buy water inside the site, only at the entrance and the parking lot. We hadn't originally planned to swim in the Ik Kil cenote, but we didn't expect that the staff would require us to pay for a life vest and locker even just to dip our feet in the water. Otherwise, entry was completely denied, and we could only view the cenote from the observation deck. Since the water quality inside wasn't very clean, we decided not to go in later.