Slow Town Hotel-Reel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

1. The room condition differed markedly from the photos on your official website. The wall paint is cracking, particularly near the bed. 2. The bedsheet appeared stained and there was hair beneath the sheet. I experienced itchiness during both nights, raising concerns about whether the linens are being deep-cleaned between stays. 3. The room was multiple strands of hair and small insects on the floor. This suggests the room was not adequately cleaned or inspected prior to guest arrival. Meanwhile, Heavy dust on the lamp at the top of the bed. 4. The toilet seat had recurring black spots that did not appear to be removable through routine cleaning, calling into question its suitability for guest use. 5. There is no person in charge in the hotel during so-called service hours by 1800hrs. If guest check out at 1100hrs but still need to store baggages in the hotel, there is no one to look after. The message from hotel suggested baggages store under CCTV. Just wondering safety of the baggages is proper or not?

自助式的入退房、房間小到打開行李廂之後就沒地方走路了、隔音不好（樓上和隔壁的聲音都聽得到），房間很舊，超多牆壁裂痕都可以直接看到水泥，一晚要價4000台幣，性價比極低；優點是吹風機很好用、旁邊有7-11、房間算乾淨。

The room was clean, quiet, and well located, but there are a few major caveats. 1.) Staff does not keep to posted hours. 2.) If you arrive at night be prepared to not reach anyone on their night service or emergency contact phone #’s. 3.) If you’re unacquainted with contactless, computer registration, be prepared for problems. 4.) No hooks or place to hang clothes. 5.) Strange (for an American, that is) shower set up. 6.) No way to leave luggage for later pickup. 7. Basically no visible staff to speak of or standard amenities.

- Staff are supposed to be available at the reception desk from 10am-6:30pm. However, on the last day when I wanted to enquire regarding luggage storage, when I went to the reception desk to check-out at 10:27am, there were still no staff present. - The shower in my room (room 503) would only let me shower in very hot or very cold water; my friend staying in another room showed me that the shower was supposed to have a digital display to allow you to control the temperature. However, the digital temperature controls in my shower was clearly broken. The extremely hot water almost burned me on the second night. - The handwash basin in my washroom was leaking water at the back so each time I washed my hands,there would be water leaking out from the rear of the basin and dropping onto the floor. The dropping also occasionally continued into the night when neighbouring rooms used water and disrupted my sleeping. - The room was far more dilapidated than in pictures on the website. The plaster on all walls was cracked and peeling in many places. - The TV remote's batteries did not work and there was also no manual in the room to explain use of the NVM TV system installed in the rooms. Unfortunately, as no staff were available on premises in the morning when I left the hotel or in the evening when I returned, I was unable to replace the batteries.

剛開始不保持任何期待的入住 結果去才發現他們的設備很好 自助報到系統很方便 尤其吹風機很強衛浴設備也很好

The shower head is broken.

因為是自助式入房跟退房，遇到問題，沒有人可以採取協助，加上隔壁的房客一直吵鬧，到一點多了還在大聲講話，小孩尖叫父母也不阻止，垃圾滿了不知道要拿去哪裡倒，房間內沒有熱水可以使用，但房間很乾淨，沒有異味，有點可惜

チェックインに電話連絡が必要で、海外用の携帯電話SIMカードを交換していなかったので電話をかける事ができずに何時間か無駄な時間を過ごしました。 スタッフの対応は良いですが、隣りの音やエレベーターの開閉音などが大きく響きます。

困擾的一次經驗，由入住開始必需打電話到接待處先可以有人開啟升降機帶你Check in，剛好我不能打出台灣電話要樓下餐廳幫助，入住後整體尚算清潔，但恐怖事就發生在晚上，沖涼沐浴時不能去水，沖涼水一樣浸滿整個浴室連廁所，此外隔音亦是一個大問題，晚上完全清楚鄰房在傾談的內容，如不是假日訂房高峯期，恐怕以後不會在此居住

Overall are quite good. But the service men are so coldly, didn’t feel warms from him. Maybe have more smiles will be better. 11am have to be checkout. The time is a little bit rush for me. He said you can’t be over more than one minutes. They are not allowed it. Others are quite good for me.