My Hakone day tour was on June 15, and my God, Mandy was a phenomenal tour guide. She was highly knowledgeable, efficient, respectful, and gave crystal-clear instructions on why we needed to work as a team and stay punctual. Consequently, we managed to visit every single attraction exactly on schedule, and we even had extra time to explore Oshino Hakkai—a truly beautiful hidden gem of Fuji. Furthermore, our bus driver was highly skilled, ensuring a smooth and comfortable ride throughout the day. Major commendations to Mandy for her efficient English and Mandarin explanations; she handled the bilingual delivery masterfully, respectfully alternating them for the Chinese-speaking participants. From Hakone-jinja, the Pirate Ship boat cruise, and the ropeway trip to Owakudani, to Lake Yamanaka (where we fed swans and carps!) and ending with serene Oshino Hakkai, it was a deeply memorable, beautiful day. Props to Mandy and our driver for stellar service 🤎 I would absolutely book again.