Taipei Luggage Services by LuggAgent (To/From Taipei Airport/Downtown)

Communication between the driver and whoever responses the WhatsApp could be better. I was told the driver would WhatsApp me when nearer but he actually came to look for me just inside the airport coz I didn’t know he had arrived. It was a rainy day so I didn’t want to wait outside under the China Airlines sign. And while he said he would inform me once he dropped off the luggages, it was the hotel that called me instead. Anyway, super helpful service since you don’t have to carry your luggage all over the place. Wish they had this in other parts of Taiwan.

Very good. At first I was a little scared. About whether or not to get the bag, haha. In the morning, leave the bag at the school. Then continue traveling Very good to continue traveling without burden No need to come back and bring luggage at the airport. In the evening, you can collect the luggage at the airport.

Excellent luggage transfer, picked up at the airport and courier sent an email with a picture of their location when I arrived at the airport. Excellent communication, will use LuggAgent again! Thank you!

This was my first time using the luggage delivery service! I received an email notification the day before, but I almost missed it because I didn't have email notifications set up 😂 Since we're communicating from overseas, I think it would be good for users to check their email frequently ㅎㅎ The pickup and delivery service was very satisfactory! It wasn't a group delivery, but rather they moved only our luggage separately ㅎㅎ Thanks to that, I was able to finish my trip without luggage, which was really great 👍🏻👍🏻

The service is very convenient. The driver was prompt and picked up our luggage at the right place. He did not understand English that well but he was very nice. We just showed our klook booking and he received our bags. At the hotel, the staff asked for our claim stub which we did not receive. I'm not sure if the service gives out claim stubs but they do communicate through email so you could just show the confirmation there. Communication with their online agents is easy as they have good response times. The service is highly recommended if you're looking for convenience.

Immigration was very crowded and took more than an hour, so it was later than expected, but they picked up my luggage for me. They did it without a single complaint, which was very helpful. Thank you very much. I arrived at the hotel around 6:30 p.m., which was not too late, so it was helpful.

This is really sweet. There is no need to carry luggage on the day. The main station is narrow, so it feels like first-come, first-served, so there is no need to go back to pick it up later.

If i could give 6 stars for this service, I would. This was the first time for me to avail of such service, which was a godsend. No need to drag your luggage around for your last day. We checked out early, gave the hotel the details of who will pick up the luggage, and come evening time, we got the luggage from the airport. The walk to the train's airport was very long, so I was really grateful that I got this service.

It's really convenient and highly recommended while you flight arrival time doesn't match the check-in time of your hotel. When you place the order, Luggagent will contact you by email time to time (they are replying promptly no matter before the arrival or after you arrive the destination). Luggages will be transported to the hotel right after the driver met me at the airport. Not much waiting needed.

Very convenient. There are whasapp and email notifications. After disembarking the plane, hand over your luggage and go directly to play, and you will be notified when your luggage is delivered to the hotel. The luggage drop off place is just outside the departure hall, which is very convenient.