National Geographic Photo Ark 20th Anniversary Exhibition

[Ticket Purchase Instructions]

Electronic tickets do not need to be exchanged for physical tickets. Simply present your electronic voucher to the on-site staff for verification to enter the exhibition. Tickets are bearer-type valuable tickets. Reselling them without the organizer’s permission is prohibited, and violators will be dealt with according to the law. This ticket is valid for a single entry only. Once verified, the ticket becomes invalid and cannot be reused. For double tickets, both individuals must enter and be verified at the same time. For the audio guide service, please bring your own personal smartphone and earphones. Please keep your tickets safe. Once lost, damaged, or verified, they will be considered invalid and will not be reissued, exchanged, or refunded. Tickets are valid during the exhibition period (December 25, 2026 to April 6, 2027) and will become invalid after the expiration date. Discounted tickets, special-offer tickets, and free-admission qualifiers are requested to proactively present the originals of relevant identification documents to the on-site staff for verification during ticket purchase and entry. Refund policies and procedures for various sales channels shall be handled in accordance with the refund regulations of the original purchasing channel. For tickets purchased at the event site, refund requests must be accompanied by relevant supporting documents such as the ticket, credit card slip, and receipt, and a 10% handling fee based on the actual sales price will be deducted. Postal and remittance fees generated due to refunds shall be borne by the party requesting the refund. For tickets purchased on the Moxi Multimedia official website, please send a private message to the Moxi Multimedia official Facebook fan page to process refund requests. Refund applications must be submitted before the event end date (April 6, 2027), and overdue requests will not be accepted. Other ticket-related regulations or any consumer disputes arising from this ticket shall be handled in accordance with the mandatory and prohibitive provisions of the standardized contract for art and cultural exhibition tickets promulgated by the Ministry of Culture.

[Admission Instructions]

To maintain exhibition quality and visitor safety, please observe the following visiting guidelines and cooperate with the instructions of the on-site staff. When entering and visiting, please follow the queuing flow and staff instructions. To maintain viewing quality and safety, admission control will be implemented when crowds are large, and the ticket office will temporarily suspend ticket sales. Please queue in order at the entrance to wait for admission. The final ticket sales and admission time is 17:30. Visitors purchasing discounted tickets, special-offer tickets, and those eligible for free admission are requested to proactively present the originals of relevant supporting documents upon entry for on-site staff verification; those without relevant supporting documents must purchase a full-price ticket to enter. Photography and video recording are permitted in the exhibition area, but the use of flash, tripods, selfie sticks, and other large photographic equipment is prohibited, and commercial photography is also prohibited. When shooting, please do not cross the boundary lines or affect other visitors’ viewing experience, and please mind your own safety and the safety of the exhibits, abide by the regulations of each exhibition area and the instructions of the staff, and refrain from any behavior that violates public order and morals or relevant laws. Staff members of this exhibition do not provide photography services. We apologize for any inconvenience caused. Please do not bring food, drinks, umbrellas, and pets into the exhibition, except for canes used by the elderly and guide dogs. Eating and drinking (including chewing gum, betel nut, etc.) and smoking are prohibited inside the venue. There are no lockers inside the exhibition area, and personal item storage and safekeeping services are not provided. Strollers and large luggage should be placed outside the exhibition area according to staff instructions; please keep your personal and valuable items safe. To maintain exhibition safety, running, damaging the sets or on-site equipment within the exhibition area, and attacking or committing other safety-endangering behaviors against staff members are strictly prohibited. If damage to exhibits, sets, or on-site equipment is caused, relevant liability for compensation must be borne. Those who still fail to improve after being advised by staff, or whose behavior endangers the safety of exhibits, exhibition order, and the rights and interests of other visitors, will be required to leave depending on the circumstances. There are no restrooms or trash cans inside the exhibition area. Please use the restrooms around the exhibition area and properly dispose of your trash before entering the exhibition. If you need to re-enter after leaving, you can get a re-entry stamp at the exhibition exit and re-queue at the entrance to enter. Re-entry is restricted to the exhibition’s operating hours on the same day. Fixed-post staff members are stationed inside the exhibition area to maintain order. If you spot suspicious individuals or unidentified objects, find lost property, or feel physically unwell, please immediately seek assistance from nearby staff members. If the event content or methods are modified due to force majeure or other necessary circumstances, it will be handled in accordance with relevant laws and ticketing regulations, and a separate announcement will be made.