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Hotel JAL City Nagano

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Name: Hotel JAL City Nagano
Address: 1221, Toigosho-machi, Nagano, JP
Price range: From EUR 53.9
Rating: 4.9

1221, Toigosho-machiSee map

€ 53.90per night

This is the cheapest price in 30 days, based on the rates on 29 Nov

Top reasons for booking

Family-friendly

Good location

Great view

Friendly staff

Dining

Popular facilities

Bar

Restaurant

Free WiFi

24-hour front desk

Luggage storage

Business center

4.9/5Fantastic 1K+ reviews

Reviews summary

Exceptional panoramic mountain views and breakfast buffet. Conveniently close to station and temple. Extremely friendly, helpful staff. Spotlessly clean rooms with complimentary beverages and thoughtful amenities.

Exploring the area

Nagano Station, 1.0km, About 16 mins from hotel by foot

(Public goods) Nagano Convention & Visitors Bureau, 300m, About 5 mins from hotel by foot

Japanese Traditional Paper Museum, 500m, About 8 mins from hotel by foot

Double Room Smoking

1 double bed or bigger

23 m²

Corner Twin Room Non smoking

2 beds

27.00 m²

Single Room, Non Smoking

1 double bed or bigger

16.0 m²

Double Room Non Smoking

1 double bed or bigger

23 m²

100

Twin Room, Non Smoking

2 beds

23.0 m²

City view

Twin Room, Smoking

2 beds

23.0 m²

City view

Single Room, Smoking

1 double bed or bigger

16.0 m²

CORNER TWIN ROOM - SMOKING

2 beds

27.00 m²

Economy Double Room, Non Smoking

1 double bed or bigger

16.0 m²

City view

Economy Double Room, Smoking

1 double bed or bigger

16.0 m²

City view

High Floor EconomyDouble Room,Non Smoking

1 double bed or bigger

16.0 m²

City view

High Floor Double Room,Non Smoking

1 double bed or bigger

23.0 m²

City view

High Floor Twin Room,Non Smoking

2 beds

23.0 m²

City view

High Floor Corner Twin Room,Non Smoking

2 beds

27.0 m²

City view

High Floor Single Room,Non Smoking

1 double bed or bigger

16.0 m²

Renewal Single Room, Non Smoking

1 double bed or bigger

16.0 m²

Renewal Economy Double Room, Non-Smoking

1 double bed or bigger

16.0 m²

Renewal Twin Room, Non Smoking

2 beds

23.0 m²

City view

Renewal Double Room, Non Smoking

1 double bed or bigger

27.0 m²

City view

Renewal Deluxe Twin Room, Non Smoking

2 beds

32.0 m²

City view

High Floor Economy Double Room City View, Non Smoking

1 double bed or bigger

16.0 m²

City view

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Reviews

Read all reviews

4.9/5.0

Fantastic

1K+ reviews

Location

4.9

Services offered

4.9

Cleanliness

5.0

Atmosphere & facilities

5.0

Reviews summary

From real reviews, powered by AI

Overall impression

Location

Conveniently located within easy walking distance to Nagano Station and Zenko-ji Temple. Close to numerous restaurants, local shops, and convenient bus stops.

Services offered

Friendly, attentive, and multilingual staff. Outstanding breakfast buffet. Complimentary drinks, bath salts, umbrellas, and luggage storage. Efficient check-in and reliable lost and found service.

Cleanliness

Spotlessly clean rooms and public areas. Well-maintained and comfortable environment. Clean towels, slippers, and quality washing amenities provided. Quiet and peaceful sleep guaranteed.

Atmosphere & facilities

Peaceful atmosphere. Comfortable lobby. Vending machines, coin-laundry facilities, free internet, and sky deck with views. Spacious rooms available with Netflix access and complimentary stocked minibars.

JUN *******

Reviewed: 1 Sep 2026

4.0/5.0

Great

ECONOMY, DOUBLE BED · 2 Adults · 1 Nights

No 4 star facilities/ amentities/expectation, except the cleanliness and breakfast at top floor

Klook User

Reviewed: 13 Feb 2026

5.0/5.0

Fantastic

High Floor Economy Double Room City View, Non Smoking · 2 Adults · 2 Nights

Despite its small size, the room was extremely functional in addition to being clean. The main reason was that it had a small table with a built-in bench and a small stool across from it. So there was a place for one person to sit and relax and not get in the way of another person. All channels on TV were Japanese but you can login to your Netflix account. Location was excellent because it was within easy walking distance from the train station and close to the stretch of the road leading to Zenkoji temple.

Justin **********

Reviewed: 10 Nov 2025

5.0/5.0

Fantastic

High Floor Twin Room - Non-Smoking · 2 Adults · 2 Nights

Nice location and the staff were friendly.

Rubie ******

Reviewed: 23 May 2025

5.0/5.0

Fantastic

Economy Double Room, Non Smoking · 2 Adults · 2 Nights

Perfect Hotel! Breakfast buffet was alot of variety just as expected from JAL. I am also grateful for the JAL CITY HOTEL and staff because I forgot my gold earrings in the room, contacted them and after 3 days, I received them in the mail. Only in Japan!!! I Love Japan!

Jayvee *******

Reviewed: 26 Jun 2024

5.0/5.0

Fantastic

High Floor Economy Double Room - Non-Smoking · 2 Adults · 1 Nights

very peaceful and we love staying here. you can walk to the station

Beverly ******

Reviewed: 13 Feb 2024

5.0/5.0

Fantastic

Economy Double Room - Non-Smoking · 2 Adults · 1 Nights

the staffs were super kind and friendly. they let us explore more while keeping an eye on our luggage after check out. they had tea and cosmetics ready for us. super hotel. will come back for sure.

Klook User

Reviewed: 18 Apr 2023

5.0/5.0

Fantastic

Economy Double Room, Smoking · 2 Adults · 2 Nights

the breakfast was the Best thing in the hotel , the hotel it's old

Overview

Hotel JAL City Nagano

Rooms:226

Floors:16

Star rating:

In the heart of Nagano, Hotel JAL City Nagano is within a 5-minute drive of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. This hotel is 3.6 mi (5.9 km) from M-Wave Olympic Memorial Arena and 6.2 mi (10 km) from Nagano Olympic Stadium.

Description

See all

Exploring the area

Transport

Nagano Station

Train stations

1.0km

Attractions

(Public goods) Nagano Convention & Visitors Bureau

300m

Japanese Traditional Paper Museum

500m

Nagano station JR Ticket Office

1.0km

Kantenpapa Shop Patio Daimon Store

500m

Zenkoji Omotesando

700m

Nagano City Hall

800m

Zenkōji-Daihongan

800m

Nio-mon Gate

800m

See map

Facilities & services

Popular facilities

Bar

Restaurant

Free WiFi

24-hour front desk

Luggage storage

Business center

General

Parking (additional charge)

Designated smoking area

Communal microwave

Elevator

Accessibility

Bicycle rentals

Vending machine

Safety & security

Safety deposit box

Business facilities

Meeting facilities

Banquet facilities

Cleaning services

Laundry service

Internet

Free wired internet

Accessibility

Braille or raised signage

Food & drink

Breakfast service (additional charge)

See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 05:30

Latest check-out time:Before 10:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1800 for children

Self parking fee: JPY 1000 per night

Nearby parking fee: JPY 1000 per night (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a satisfying meal at スカイレストラン白馬 serving guests of Hotel JAL City Nagano. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

See all policies

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Fantastic

1K+ reviews

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1/5

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Fantastic

812 reviews

800m from downtown,Nagano

Hospitable service

Clean and tidy

€133.86

Incl. taxes & fees: €147.25

1/5

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3.6/5

Good

315 reviews

900m from downtown,Nagano

€82.70

Incl. taxes & fees: €100.07

1/5

Sotetsu Fresa Inn Nagano-Zenkojiguchi

4.4/5

Great

1K+ reviews

900m from downtown,Nagano

€82.91

Incl. taxes & fees: €100.32

1/5

Smile Hotel Nagano

4.0/5

Great

110 reviews

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€40.59

Incl. taxes & fees: €48.67

1/5

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4.0/5

Great

141 reviews

500m from downtown,Nagano

€80.34

Incl. taxes & fees: €97.14

Explore more on Klook

Top attractions in Nagano

1 Zenkoji Temple

Hotel JAL City Nagano

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Select your room

Reviews