Asahiyama Zoo & Shirogane Blue Pond Winter Day Tour

• Live tour guide: Japanese
• Transport: Bus
• Admission: Iwamizawa Service Area 15-minute break, Farm Tomita in Furano is an excellent spot to enjoy the unique tranquil beauty of winter. Step into the greenhouse and you can still admire flowers blooming throughout the seasons, even in winter. The on-site shop offers a rich selection of lavender-scented products and exquisite desserts, allowing you to choose souvenirs to your heart's content. (Please note that this tour is a shared tour for Japanese guests, providing only [Japanese service]. A tour guide will not accompany you, but there will be Japanese staff on the bus.), Shirakaba Waterfall: Cobalt blue stream, geothermal ice pillars, and a winter waterfall that doesn't freeze. Spring water gushes from rock crevices, cascading down, with crystal-clear ice pillars and rime ice hanging on both sides, creating a visually stunning spectacle., Asahiyama Zoo's penguin walk event is held only during the snowy season from late December to early March. Therefore, if snow has not yet formed or has already melted, the event will not be viewable. We appreciate your understanding., Sunagawa Service Area, 15-minute break

• Meals
• Accommodation
• Extra fees
• Gears & Equipment
• Tax & discounts
• Insurance
• Special arrangement
• Services vary based on customer selection

Additional information

Other Reminders

• Please note that this tour is a group tour for Japanese guests, and only [Japanese service] is provided. A tour guide will not accompany the group, but there will be Japanese staff on the bus.
• Children aged 0-2 who do not occupy a seat are free, but for safety reasons, it is not recommended to bring them along. If you do bring them, you must inform us proactively when booking; if there is no prior notification and the vehicle has no remaining seats on the day, the driver has the right to refuse boarding based on safety regulations. If children under 2 years old require a seat, please purchase a full ticket and make a note; the fare for children aged 3 and above is the same as for adults.
• Penguin Walk Start Time: The event is expected to debut in late December each year, with the specific start date depending on the actual snow conditions on site. If there is insufficient snow, it may be postponed or suspended; we appreciate your understanding. The Penguin Walk event is only held during periods of snow, so it cannot be viewed when snow has not yet formed or has melted; we appreciate your understanding.
• If any section of the route is closed before entering the expressway on either the outbound or return journey, the itinerary will be changed to use national roads or prefectural roads (Hokkaido roads), and rest stops along the way may also be changed to roadside stations (Michi-no-Eki) or similar locations. Furthermore, depending on the arrival time, the visiting time at Asahiyama Zoo may be significantly reduced, and in the worst case, it may not be possible to visit at all. If a visit is ultimately not possible, we will refund the admission fee. We appreciate your understanding in advance.
• Warm reminder: Due to winter road conditions and uncontrollable traffic factors, travel time may be delayed, and it may occasionally be impossible to arrive on time and participate in the penguin walk. Thank you for your understanding and tolerance of such force majeure factors.
• This one-day tour is a fixed-route shared group itinerary. All travelers on the tour must cooperate with the tour guide or driver regarding the allocated time at each scenic spot. To protect the rights of all travelers, latecomers will only be waited for a maximum of 5 minutes; no waiting beyond that. Those who fail to board on time must arrange their own transportation to the next stop to rejoin the group.
• Those who are late, unable to join the tour on time due to personal reasons, or choose to withdraw early during the itinerary, will be considered as having automatically forfeited the trip, and the full cost will be deducted and not refunded. If a traveler leaves the group without authorization during the trip, in addition to not being eligible for a refund, the company will not be responsible for any personal safety or property losses incurred during that period.
• If you need to bring large luggage, please be sure to register with customer service in advance when making your reservation. During the trip, please carry your passport, cash, and valuables with you and keep them safe. Any loss, theft, or damage will be the sole responsibility of the individual. Only well-packaged light snacks or sealed beverages with lids are allowed inside the vehicle; if the interior of the vehicle is accidentally soiled, passengers will be required to pay equivalent compensation according to Japanese local vehicle cleaning standards.

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Pets are prohibited
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem

What to bring

• Cash

Accessibility

• Child seats are not available

Vehicle & luggage info

• Luggage allowance: 1 pieces of standard-sized luggages

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• No refund will be issued in case of unforeseen events or extreme weather caused the following condition: Some of the activities are cancelled
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Refunds can't be issued for any participants who are late by 5 minutes or more
• To find out more about the cancellation policy, contact Klook customer support

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Free for children aged 0-2
• Children aged 3+ will be charged the same rate as adults