Buying tickets online through Klook saved a lot of time waiting in line. The entire ropeway journey, which takes 30 minutes, passes through the following stations: Togendai Station, Ubako Station, Owakudani Station, and Sounzan Station. With your ticket (QR code), you can stop at each station. It's a single ticket for the whole ride, and each gondola can hold about 15-18 people. Unfortunately, on the return trip, it was crowded, so we had to sit individually, waiting about 1-2 minutes. The gondola offers scenic views from all sides and is very stable, without any uncomfortable swaying. The only minor drawback was that some of the gondola windows were a bit dirty.
Price: Affordable, with discounts up to 60% off. It would be a shame not to buy and ride!
Convenience of booking with Klook: Easy and instant. You can book directly upon arrival and use it immediately.👍
Service: Initially, I was impatient with the long queue, but the staff's smiles and patient guidance made me feel much more relaxed. Sometimes, due to network issues, it was difficult to scan the QR code, but the staff would kindly ask us to wait a moment and still graciously allow us to use the facilities. It was a very hot day, and I truly admire how these staff members maintained excellent service for everyone.
Experience: Highly recommended.
Klook User
2026-04-13 01:07:47
Fantastic 5.0
Even though I accidentally touched the ticket when buying it, a few hours later, the staff at the ticket gate provided very quick assistance.
Klook 用戶
2026-06-06 07:32:42
Fantastic 5.0
Serina was incredibly thoughtful. Our group came from various places, and only my companion and I, along with another gentleman, spoke Chinese. She would tell us in both Chinese and English where we were going next and where the famous photo spots were, even providing diagrams so we'd know how to get the best shots. Plus, Hakone was very crowded, and we were worried about getting lost. Sometimes, when the main group was ahead, and we got cut off by other groups, she would constantly turn back to check on us. Lastly, I really love Serina's voice; it's so pleasant and gentle. I highly recommend Serina, and I hope to have the chance to join her tour again next time I visit Japan.
DianaPrincess ********
2026-09-15 08:21:27
Fantastic 5.0
We had an amazing time on the Hakone & Mt. Fuji tour, and a huge thank you to our tour guide, Captain Jack, for making the whole trip so enjoyable! He was with us throughout the entire journey, making sure everyone was comfortable, having fun, and knew what was happening at each stop.
We visited beautiful Hakone, went to the volcanic area where we tried the famous black eggs, enjoyed the scenery around Lake Yamanaka, and even got to feed the ducks. We also had a delicious Japanese eel meal, which was definitely one of the highlights of the day!
Captain Jack was friendly, helpful, knowledgeable, and had a great sense of humor. Having him with us for the entire trip made everything feel easy and relaxed. He really went above and beyond to make sure we had a memorable experience.
Highly recommend this tour, especially if you’re lucky enough to have Captain Jack as your guide! ⭐⭐⭐⭐⭐
Klook User
2026-09-03 07:26:12
Fantastic 5.0
Mandy was so kind and sweet the whole time ! I would rebook just for her ! she was informative , helpful , and more ! I wasn't sure where to book when I was looking but if you are questioning definitely pick this ! it was beautiful ! she truly cared about our experience and making it the best
Shirly ***
2026-06-06 08:34:32
Fantastic 5.0
interesting itinerary. Though been to Japan many time and prefecture, today places of interest is something new to me. Especially the Oshino Hakkai (village) is a beautiful place. Also Rachel our guide is good, clear in explanation and introducing the attraction. She is friendly and patience guide.
HarrietXaviera ********
2026-09-18 08:01:19
Fantastic 5.0
it was a blast! Originally I was planning to do a separate Hakone and Mt. Fuji trip and was genuinely excited when there was a 2 in 1 tour. Our tour guide (Jack) offered a lot of trivia and tips for our Japan trip and is highly recommended. Thank you for a memorable birthday, Gogoday.
Utente Klook
2026-09-02 07:25:37
Fantastic 5.0
Beautiful experience! We saw a ton of wonderful places and took many many photos! Our guide Luna was amazing, she guided us throughout the whole excursion and gave us many different insights. We managed to do everything and were also able to see mount Fuji in spite of the cloudy weather. Definitely recommend!
Klook User
2026-09-14 07:45:33
Fantastic 5.0
Absolutely loved this tour! 🇯🇵✨
This was my first ever overseas trip, so I was a little nervous about travelling somewhere completely new. Booking this guided tour was one of the best decisions I made, it turned out to be such a wonderful experience.
Our guide, Erik, was fantastic! He was incredibly knowledgeable and informative, sharing so much interesting information about the places we visited and the history of the area. He was also approachable which made the whole day relaxed and enjoyable.
Seeing Mount Fuji, exploring Hakone, experiencing the pirate ship on Lake Ashi, Owakudani and Oshino Hakkai made for such a memorable day. The scenery was absolutely beautiful, and it was amazing to experience so much in one day.
A huge thank you to Erik for making my first overseas tour such a positive and memorable experience. I would definitely recommend this tour, especially if it’s your first time visiting Japan! 🇯🇵❤️