Puffing Billy Railway tours

Our tour guide, Curtis, was very enthusiastic. At first, he seemed a bit talkative, but he also gave us time to rest later on. The entire tour had plenty of time, and we never felt rushed, though some guests might have been a little late. The steam train experience was excellent; I was surprised we rode it for almost 45 minutes. I personally think most souvenirs aren't necessary to buy; it's better to use that time for photos and enjoying the scenery. When we went to see the penguins, I was surprised that the guide noticed I was wearing a skirt and asked if I was cold, even thoughtfully giving me a hand warmer. I'm not someone who gets cold easily, so I immediately gave the hand warmer to my friend who does. I highly recommend buying the deluxe seats because you'll be incredibly close to the penguins, almost within arm's reach, as you watch them come ashore and then return. It's absolutely worth it. Even more surprising was the sky full of stars; the scenery combined with the penguins was truly a perfect 100. Many thanks to the tour for this wonderful experience.

Thanks our tour guide and driver Stuart. He is really kind and helpful. He always reminds us everything, even which toilet is cleaner. We have enough time to take photos and walk around each place. It is my first time to visit Australia with family. We are happy to have him to be our guide. However, i have something to remind you guys. It is highly recommended to have a great breakfast before you take on the travel bus. Your next meal would be around 5:30pm probably.

Overall, the tour was good, although the itinerary felt a bit rushed. There were so many places to visit, but not enough time to fully enjoy each one. The highlights of our trip were definitely the rainforest tour and the Puffing Billy experience—they were absolutely superb! I’d also like to give special recognition to our tour guide, Mr. Joe Chan. He was incredibly kind, friendly, and accommodating throughout the trip. He went above and beyond by helping us take photos and videos, making sure we captured wonderful memories together. We truly appreciated his thoughtfulness and exceptional service. Thank you, Mr. Joe Chan, for making our experience even more enjoyable. Kudos to you!

Overall, the tour is nice. we booked for an English tour, but the tour guide speaks Chinese all through out the tour. although, he gave us an English guide to read, but still, the feeling of not being included in the tour is there.

I really enjoyed this tour and appreciated how much effort Matt put into making the experience fun and informative. He shared lots of interesting information about Melbourne and Phillip Island, plus gave plenty of helpful recommendations before the tour ended. The itinerary was well-planned, and we had enough time to enjoy each stop without feeling rushed. Matt even managed to squeeze in some extra spots so we could see kangaroos, wallabies, and other animals along the way. The Puffing Billy Railway ride was a nice experience, the views at The Nobbies during sunset were absolutely beautiful, and the little penguins were incredibly cute!! 😄

Wonderful and fruitful trip! Enjoying every bits and moments for this short tour on Puffing Billy Steam Train tour. Friendly staffs made our journey so comforting and pleasant. Kudos to Jacqui and Matt, both were very professional and passionate with their service! Well done!

Had a great day on this tour! Vance was punctual, friendly and knowledgeable on and shared lots of interesting info throughout the journey. We started at Brighton Beach for some cute instagrammable photos with the iconic rainbow bathing boxes, followed by the Puffing Billy train ride with its stunning scenic views. There was also enough time at the various stops and we even got to interact with some wild animals along the way. The Penguin Parade was a lovely way to end the day - real cute creatures! Highly recommend for first-time visitors to Melbourne! 😊

Max, our guide, is a multi-faceted, multi-talented, and a multi-lingual tourist guide. We arrived just in a knick of time and he was kind enough to guide us throughout the trip. More so, he also helped us in achieving our photo goals as a group. We highly recommend this activity in Melbourne.