Urumqi

The tour brought us an amazing Xinjiang. This tour was really well-organized with details of destinations,weather,dress codes. The tour guide XiaoZhou took care of us very warmly. He introduced about the destinations in details as well as the safety warnings. He aslo gave us many recommendations and tips when we needed to by souvenirs in Urumqi.

A little over a week passed quickly. It was my first time in Northern Xinjiang, and the route included Urumqi - Altay - Kanas - Hemu - Sayram Lake. The pick-up and drop-off service was very thorough, and the accommodation arrangements were also satisfactory. Many thanks to Master Guo Jing! He is very familiar with the routes between scenic spots and cities, his driving skills are very stable, and he also reminds us to pay attention to the scenery and animals. He thoughtfully prepared snacks, yogurt, and hot water. The 7-seater car is also very comfortable, and the heated and massage seats are great for winter travel! The master's aerial photography results are also amazing! He also took care of me, traveling alone with the group, haha~ I will definitely come to Xinjiang again!

it was a wonderful tour. I’m a foreigner not speaking Chinese but could complete the tour using translator app. Tour operator communicated beforehand and provided a bus license number so that I can ride a right bus.(there were 6 bus in front of hotel!) Also it is better to take a screen shot of your number next to your name. Roll call was done a couple of times by a number in Chinese. I exchanged We hat with a guide so that I could receive a QR code which is required for people without Chinese ID card. There are multiple options to choose from. I chose a option which includes everything. (Flying over the world, cable car and boat) Flying over the world attraction was fun. Lunch was provided with traditional dance. it was well organized tour and tour guide was excellent.

The itinerary was excellent and exceeded expectations. I especially commend the service and driving skills of our driver, Mr. Ren. I would participate in similar activities again in the future. Thanks also to my fellow travelers who made this Xinjiang trip an unforgettable memory.

The itinerary was well-planned, with many beautiful sights along the way. The hotel accommodations were clean and tidy, and the vehicle used was indeed the advertised 1+1 seating, making it quite comfortable. Our driver-guide, Xiaona, was attentive and responsible. She stopped at scenic spots and beautiful locations to allow everyone to take pictures and even used a drone to capture photos for us. Overall, it was a great experience.

We are extremely grateful to have had Master Ma Ming Qiang 马明强 with us throughout our Xinjiang trip. He is friendly, approachable, and incredibly reliable! the kind of driver who immediately makes you feel safe and comfortable. There were days when the road was misty and visibility was low, but he remained calm, attentive, and highly professional, getting us to every destination safely. Without him, the trip would definitely not have been the same. He is also very attentive to our needs, always checking in on us and making sure we were comfortable. Every day felt fun and enjoyable because he would share stories, explain local culture, and even go the extra mile to bring us to beautiful spots we didn’t even expect. We truly appreciate his effort and his warm personality. He is honestly very very very good! highly recommended! Our Xinjiang trip was so much more memorable because of him. 👍👍🙌🙌

Our driver, Yang Wei, was absolutely fantastic! Incredibly and super good!!! He helped us carry all sorts of luggage, drove very steadily without any discomfort along the way, took us to clean restrooms, and on top of the itinerary, he told us where the scenery was less crowded and more beautiful. He took very nice photos for us and, knowing we were from Guangdong, quietly adjusted the playlist to be more youthful and Cantonese. On the last day, he even remembered our coffee preferences and bought us coffee (touched TUT) and drinks! He took care of us along the way in a subtle and thoughtful manner. We are truly very, very grateful! The overall itinerary was well-arranged, and all the items mentioned in the order were fulfilled. There was a mistake with the accommodation one night by the local travel agency, but they provided compensation. We hope that future communication can be more careful.

The tour was goid experience. Our guide, Mr. Zhou was a helpful, very informative guy. The highlught of this tour for me is the camel ride to top of Flaming Mountain, where you can see the rocky part, sand part and the whole gigantic view of Flaming Mountain..It's spectacular. There is some add-on in this tour, I paid extra 180RMB for lunch & camel ride.

Overall, the experience of this trip through Klook was quite good. Although there were some discrepancies between the itinerary and the original plan, the butler was very responsible, responsive, and actively assisted in coordinating and resolving issues, allowing the entire trip to proceed smoothly. The driver was experienced, very familiar with road conditions, drove steadily, and was humorous, making the long journey easy and enjoyable. Overall, the service team's professionalism and dedication made up for the shortcomings in the arrangements, and it was still a memorable trip.