Sapporo

My Tour Guide was Mandy, she was very friendly and helpful, she speaks fluent English and Mandarin! She offered everyone to take their pictures (she’s very good at taking pictures!!! always say yes!!) Definitely recommend taking a Tour with her. I went on the Tour with the destinations Asahiyama Zoo, White beard waterfall, Ningle Terrace. The Ningle Terrace got canceled and replaced with the Blue Pond, due to weather conditions and limited Bus spots. This can happen any day unexpectedly, the Blue Pond was still nice but since it’s currently winter it was covered with snow and no blue was seen. Overall, happy with the Tour and definitely money worth!! My favorite was the Waterfall and the Penguin Walk at the Zoo!

I was fortunate to participate in today's Lake Toya day tour. Although the itinerary was adjusted due to the weather, it unexpectedly made for a perfect day. The schedule was compact yet relaxed, the content was rich but not tiring, and even more fortunately, we encountered rare good weather, making the lake and mountain scenery particularly moving. I would especially like to thank our guide Kevin—young and professional, with clear and lively explanations, seamlessly switching between Chinese, English, and Japanese, and managing the entire process perfectly. He's a real 'treasure'! The overall experience was very satisfactory and well worth the trip.

Our guide Lily is nice & friendly. In overall the trip is good, just for Asahiyama Zoo was a bit rushed we do not have much time to spend to see the animals as we need to take lunch at the same time. The Snow mobile experience was great, just a bit pricey but worth to try once. Ningle Terrace is very cold as we arrive it’s already dark. We missed 1 itinerary which is the Ken & Mary tree, due to the snow weather.

Our guide Oliver from PST had been helpful and friendly, as usual day tour is very rush as it cover few places, Asahiyama Zoo and Shikisa no Oka were both fun, it will be good to brought own food, as Asahiyama zoo food court are always crowded. Ningle Terrance, we were given 40 minutes, walk from and to car park for bus already took 20 minutes as the ground was slippery, suuper long queue toilet 15 minutes, there was no time to go inside the jungle for the wooden cottages. Our guide was very understanding and willing to wait for those came back late. Christmas Tree was nothing much, stand in the freezing cold wind to see a tree, bus couldn’t park, we got to wait in the freezing wind for our bus to come back 🥶

The experience was fantastic! The tour guide was always on time, which made everything run smoothly. Since it was an full-day tour with no break for lunch, I recommend packing plenty of snacks to stay energised. We all wished we had more time to explore each spot more leisurely. When we missed our tour on the first day, they immediately booked us for the next day without any hesitation, which we really appreciated.

Super fun experience ! We enjoyed throughout the trip ! snowmobile is a must highly recommend it ! big shoutout to our tour guide Mila / Ms Zhou who did a super great job of taking care of us throughout the trip 🙌🏻💯🥳 this tour experience is 10/10 💖no hassle of thinking transit via public transportation Ida big bonus of signing up of this tour !

This was my first time using Klook and I had a great experience! Even though my tour experienced some delays and changes, I knew that it was nobody’s fault and still had an amazing day! Regardless of the delays, my tour guide still gave us enough time to enjoy and really take in the sites we did get to visit. The tour guide was very enthusiastic throughout the day and was very accommodating to me being the only English speaker in the group. He made sure to translate everything and gave very interesting descriptions of the sites we visited which kept me engaged. I usually don’t go to zoos, but the Asahiyama Zoo was very nice! The animals were so cute and the food was great too! The blue pond and shirahige waterfalls were also breathtaking! Overall I had an amazing experience on this tour and it made my first trip to Hokkaido unforgettable! The company also provided us with tea and sweet treats to compensate for the delays which I appreciated a lot! I couldn’t recommend this tour enough!

This was such a great trip. We really enjoyed it, the itinerary was well-planned, and we had enough time to explore each place. Andy, our tour guide, was really helpful and even gave recommendations that we followed and loved. Because of that, everyone on the tour was cooperative and no one acted out, since we never felt rushed for time.

The guide was very helpful and considerate. She's realistic about the timeframe and even suggested we buy our lunch at 7/11 since we will not have enough time to eat at the zoo. We have 3 kids with us and she always checks if we are ok. The trip was nice and organized but if you have kids, best to stay at asahimaya zoo the wholeday. The highlight of our tour was the snowmobile experience. Its highly recommended.