Hotels in Yilan

This was our second stay. The first room we were assigned had a clogged shower drain. After reporting it to the front desk, someone was immediately sent to fix it. The staff member worked on it for over 10 minutes but couldn't resolve the issue, so they promptly moved us to a different room. In the second room, we noticed a lot of uncleaned foam when rinsing the cold pool, so the cleanliness might need more attention. However, the overall experience was still quite good. Breakfast is available until 1 PM, and the selection is very rich, which is definitely the hotel's strongest selling point.

This was my first stay at the Lakeshore Hotel Yilan. There's really nothing to eat or see around the hotel, so you need your own transportation, otherwise it's not very convenient. The evening snacks and breakfast were both good. It's a shame that the Yilan branch doesn't have sauna facilities; that's a bit of a drawback.

Upon check-in, the staff diligently explained the operating hours for various facilities, but there were so many that I couldn't remember them all. I had to call the front desk again to inquire. I suggest providing a small card with the room key as a reminder, or allowing guests to take a photo during check-in. The room size was perfect for two adults and one child. The day before, the front desk called specifically to confirm guest information, and the amenities were prepared correctly. This was very thoughtful. During our stay, it rained heavily, and the shuttle service between the hotel and the annex was very convenient and considerate. The service staff were also very polite and patient. All facilities met our expectations; the breakfast, in particular, was unexpectedly good! The only suggestion is to add more children's facilities for a perfect experience. 😊

Breakfast: There were many delicious options, but the flow of traffic was not ideal, and the restaurant space was small, leading to congestion. Service: The staff were all very friendly. Hotel Location: It's a bit far from the main street, but generally within a 10-minute walk. Cleanliness: Excellent. For a hot spring accommodation, having a dehumidifier is a very important detail. Transportation Convenience: There's a large outdoor parking lot, and it's not too far to walk to the train station or transfer station. The location is great.

The service attitude was excellent. There was a dedicated person to guide us as soon as we arrived at the parking lot, which made us feel good right away. The bed in the room was very comfortable, and the bathtub was large. Breakfast was a self-selected main course (+ other salad bar items). The salad bar items were a bit limited, but since there was a main course, it was actually quite filling! The overall atmosphere of the hotel is elegant and leisurely. I would like to stay again.

I was looking forward to my stay, and it was a wonderful inn, just as I imagined. I was able to relax in nature, and it was a lovely stay. I was happy that the staff who spoke Japanese were so kind and helpful. Breakfast was plentiful and delicious, just as rumored, and I was very satisfied. I was really looking forward to dinner, but I was disappointed to learn that they only serve hot pot now, which has been the case for several years. Shopping at the center was also fun, and I'm glad I came to this hotel.

First time staying in this hotel and I will return again. The room is big and nice, and with easy access to restaurants near the hotel.

Online pre-booking is very convenient, and the hotel offers easy parking. The staff are incredibly friendly; we arrived early, and the front desk staff helped us store our luggage so we could go sightseeing before checking in. Overall, it's excellent value for money.

We stayed on the eighth floor this time. We had mentioned it was our anniversary when booking, and to our surprise, there was a special little surprise in the room. Although the room wasn't very spacious, the hot tub was large and very comfortable. The room included yukata (robes) that you could change into before heading to the large public bath on B1. Breakfast was average.