Maru Koala and Animal Park tours

Our tour guide, Curtis, was very enthusiastic. At first, he seemed a bit talkative, but he also gave us time to rest later on. The entire tour had plenty of time, and we never felt rushed, though some guests might have been a little late. The steam train experience was excellent; I was surprised we rode it for almost 45 minutes. I personally think most souvenirs aren't necessary to buy; it's better to use that time for photos and enjoying the scenery. When we went to see the penguins, I was surprised that the guide noticed I was wearing a skirt and asked if I was cold, even thoughtfully giving me a hand warmer. I'm not someone who gets cold easily, so I immediately gave the hand warmer to my friend who does. I highly recommend buying the deluxe seats because you'll be incredibly close to the penguins, almost within arm's reach, as you watch them come ashore and then return. It's absolutely worth it. Even more surprising was the sky full of stars; the scenery combined with the penguins was truly a perfect 100. Many thanks to the tour for this wonderful experience.

Overall, the tour was good, although the itinerary felt a bit rushed. There were so many places to visit, but not enough time to fully enjoy each one. The highlights of our trip were definitely the rainforest tour and the Puffing Billy experience—they were absolutely superb! I’d also like to give special recognition to our tour guide, Mr. Joe Chan. He was incredibly kind, friendly, and accommodating throughout the trip. He went above and beyond by helping us take photos and videos, making sure we captured wonderful memories together. We truly appreciated his thoughtfulness and exceptional service. Thank you, Mr. Joe Chan, for making our experience even more enjoyable. Kudos to you!

I really enjoyed this tour and appreciated how much effort Matt put into making the experience fun and informative. He shared lots of interesting information about Melbourne and Phillip Island, plus gave plenty of helpful recommendations before the tour ended. The itinerary was well-planned, and we had enough time to enjoy each stop without feeling rushed. Matt even managed to squeeze in some extra spots so we could see kangaroos, wallabies, and other animals along the way. The Puffing Billy Railway ride was a nice experience, the views at The Nobbies during sunset were absolutely beautiful, and the little penguins were incredibly cute!! 😄

Had a great day on this tour! Vance was punctual, friendly and knowledgeable on and shared lots of interesting info throughout the journey. We started at Brighton Beach for some cute instagrammable photos with the iconic rainbow bathing boxes, followed by the Puffing Billy train ride with its stunning scenic views. There was also enough time at the various stops and we even got to interact with some wild animals along the way. The Penguin Parade was a lovely way to end the day - real cute creatures! Highly recommend for first-time visitors to Melbourne! 😊

This tour worth every penny you spent. Driver and tour guide Evan is bilingual, he speaks in Mandarin and English. Evan is nice and informative. The itinerary and introduction of everything he provided is clear. we go puffing train railway directly, and spent 2hrs there including having lunch by ourselves. Taking the train is so much fun! If the weather is good, the view is super nice! We love it a lot. The train took around one hour from Lakeside to Belgrave. Then we headed to the Maru Koala animal park. Evan bought the group ticket for everyone, it costs $30 per person cheaper than the original price $33. The zoo has many animal, like kangaroos, white kangaroos, koalas, quokka, alpacas, dingoes, sheep and some reptiles. We can get so close with animal and take selfie, it was a great experience and we enjoyed a lot. Definitely will recommend this tour to everyone visiting Melbourne. The puffing train is one of the must do thing in Melbourne.

Although the tour guide will not accompany you throughout the journey and the price is not cheap, you will be given a brief introduction during the drive. The scenic spots visited are also very beautiful, and it saves you the transportation problem of going there by yourself. If there are a small number of tourists who do not drive by themselves, this is highly recommended. At the end of the itinerary, it is recommended that penguins returning to Phillip Island not stay at the beach for too long! If you return to the trail area early, you will be able to see the little penguins returning home more closely~ You can also look around the trail area before it gets dark, and you can really see the lone penguins!

Logan made the trip spectacular! Well planned trip and sufficient time to do everything! Logan guided us throughout the entire tour and explained very well. He followed everyone and made sure everyone was okay and cared of us very well. Came early as well and drove slower to let us spot some kangaroos on the way. Speaks both English and Mandarin. Super meticulous and thoughtful trip with Logan👍👍👍 1000000% recommend this!!

We had a wonderful private one-day trip to Phillip Island to see the koalas and the Penguin Parade with my best friend and her lovely daughter. Our driver, Chen, was excellent — very kind, professional, and made the entire trip so smooth and enjoyable. His new Kia Carnival 2025 was spacious and comfortable, perfect for a relaxing journey. We felt very well taken care of throughout the day. Thank you, Chen, for making our trip so memorable!