Transport a Zhangjiajie

Driver was pleasant and punctual. Thank you for your service.

El sistema no va proporcionar cap informació sobre el conductor i no vaig poder enviar missatges ni xatejar amb l'administrador. El conductor va arribar 5 minuts tard, cosa que em va preocupar una mica per trobar-lo.

Tot perfecte. El cotxe em va recollir a l'hotel i em va portar al Gran Canyó. Em va esperar fins a l'hora de sortida pactada i després em va portar a l'aeroport. Tenia poc temps per fer aquesta visita i em va facilitar molt tot, buscant-me i recollint-me, portant la maleta i esperant-me. L'únic que puc esmentar com a punt a millorar és que vaig haver de comunicar-me perquè em passessin les dades de contacte de l'agència, ja que faltava un dia i encara no tenia notícies de qui em buscava, però em van passar un contacte i ràpidament vaig trucar i vaig coordinar-ho tot sense problema. Això em va permetre veure el pont i el Gran Canyó quan no disposava de tant de temps. Klook és super recomanable.

Our tour guide, Andrew was an absolute delight and extremely welcoming. He was very down to earth, knowledgeable and engaging. Our friends have the same tour booked under our recommendation so hopefully they get Andrew! Only thing that could be improved would be the timing - it was quite tight but through no fault of the tour guide. We were in a larger group and there were people lagging behind (e.g. hopping off the bus slowly ~10min wasted) and multiple times people were late to the bus (the same group were 10min late and decided to change on the bus and hold us all back, and on another occasion a man was 15min late to the bus). In total we probably wasted 30min due to these customers but Andrew remained kind and engaging the entire time. A small suggestion would be to enforce the time limit and remind them sternly, because it was quite unfair for the other paying customers on the same bus. However this tour was definitely worth every cent and Niagara was absolutely stunning.