Haikyu!! 10th Anniversary Animation Memorial Exhibition IMMERSIVE EXHIBITION

Ticket Notes

• Single-person tickets are limited to one admission per person, valid with ticket only, non-reusable; double-person tickets require two people to enter simultaneously.
• A random character sticker bonus will be given upon entry, one design per ticket, with a total of ten designs. Visitors can redeem them at the entrance after ticket validation.
• Tickets are paid admission tickets; please keep them safe. In case of loss, damage, punching, alteration, defacement, photocopying, tearing, or any condition making them unrecognizable or expired, they will be considered invalid tickets, and no returns, exchanges, or re-issuances will be accepted.
• The ticket validity period is within the exhibition period (until March 28, 2027); expired tickets will be deemed void. For ticket refunds, please complete the process at the original ticketing channel before the exhibition closes on March 28, 2027. Overdue requests will not be accepted, and a service fee will be charged in accordance with the regulations of each ticketing channel (capped at 10% of the face value; no fee will be charged if the refund reason is not attributable to the consumer). On-site ticket booths will only accept refunds for tickets sold directly at the on-site booth, requiring the presentation of unused, complete tickets, receipts, credit card slips, etc.
• If this event is postponed, terminated, or its content changed due to any reason, the organizer will notify ticket holders via SMS, email, ticketing channels, or other appropriate means, and announce the changes and reasons on the official website, official fan page, ticketing channels, and the exhibition site. Ticket holders may apply for a full refund from the original ticketing channel before admission without any service fee. For those who have not received the above notification or announcement, ticket holders may still apply for a full refund after viewing the exhibition. For postponed exhibitions, tickets for which a refund has not been requested remain valid during the rescheduled exhibition period.
• Children under 3 years of age have free admission and must be accompanied by an adult holding a ticket. (Relevant identification must be presented; if no ID is carried, eligibility will be determined based on whether the height reaches 90 cm. Age is calculated based on the actual age on the day of admission).
• Visitors eligible for free admission must proactively present identification for staff verification before entering. If ineligible, please purchase a ticket according to your status. Visitors who enter using discounted tickets (concession tickets, disability/companion tickets) cannot request partial refunds or make up ticket price differences afterwards.
• To allow service personnel to clearly identify them, the necessary companion for a person with disabilities must enter closely alongside the person with disabilities.
• For other ticketing regulations or any consumer disputes arising from this ticket, please contact customer service via email and refer to the items that should and should not be recorded in the standard contract for arts and cultural exhibition tickets promulgated by the Ministry of Culture.
• Cases referred through the customer service hotline, email, on-site service desk, or consumer protection officers will be logged and handled by dedicated personnel who will proactively respond within 2 working days and provide processing opinions within 10 working days (in special circumstances, such as suspension of work due to natural disasters or internal staff training, the response time may be postponed). In the event of large-scale collective complaints, we will actively attend the consultation meetings convened by the Taipei City Consumer Protection Officer and fully cooperate with the competent authorities to complete after-care processing.
• Exhibition operating hours, admission capacity controls, visitor flow routes, or safety measures that need to be temporarily adjusted due to natural disasters, epidemics, government orders, facility malfunctions, or the necessity of maintaining public safety will be promptly announced by the organizer on the official website, official fan page, ticketing channels, and the exhibition site. Changes to exhibition content shall be subject to the refund regulations for postponement, termination, or content changes.

Admission Notes

• Daily operating hours: 10:00 - 18:00 (ticket sales and entry stop at 17:30); closed on Chinese New Year's Eve, February 5, 2027.
• To maintain exhibition quality, viewing safety, and artwork rights, please follow the on-site visiting guidelines and comply with the following:

(1) Photography in this exhibition is limited to mobile phones only. Photography is prohibited in certain exhibition areas, and video recording is prohibited throughout the entire exhibition. The use of professional photography equipment, cameras, flashes, fill lights, tripods, selfie sticks, stabilizers, and other auxiliary equipment is strictly prohibited. Commercial shooting or interviews are not allowed without prior permission; please respect the intellectual property rights of the exhibition and the copyright of the artworks.

(2) Please do not touch or tap the exhibits, exhibition walls, or display cases. Any damage must be compensated for at full price.

(3) Playing, running, and eating or drinking (including water) are strictly prohibited inside the exhibition area, as well as smoking, chewing gum, and betel nut.

(4) Bringing food, beverages, pets (except guide dogs), long-handled umbrellas (short umbrellas must be stored in personal bags), and dangerous items or contraband into the venue is prohibited.

(5) Hawking, peddling, or reselling tickets inside or outside the exhibition area is prohibited.

(6) If improper behavior continues after warning and is ineffective, the organizer reserves the right to require departure without any refund or compensation.

• Children under 12 years of age are not allowed to enter alone and must be accompanied by an adult holding a ticket.
• The organizer does not provide luggage storage services. Strollers, large luggage, large backpacks, and long-handled umbrellas must be placed outside the exhibition area according to staff instructions. Please keep your valuables with you and do not leave them behind.
• There are no restrooms or trash cans inside the exhibition area. Please use the restrooms within the Songshan Cultural and Creative Park before entering the exhibition.
• Please follow the visitor flow routes, exhibition rules, and instructions from on-site staff. When crowds are large, please queue and wait in order.
• To maintain viewing quality and safety, when the number of visitors in the exhibition area reaches the maximum limit, crowd control will be implemented, and ticket sales will be temporarily suspended. Please follow staff instructions and wait in order at the entrance (final admission time is 17:30).
• Fixed-point staff are stationed throughout the exhibition area to maintain order. If you discover suspicious people or objects, lost items, or feel unwell, please immediately notify nearby staff for assistance.
• If you need to re-enter after leaving, you can get a re-entry stamp at the exhibition exit and queue up to enter through the entrance again, which is limited to entry and exit within the exhibition operating hours of the same day only. The merchandise sales area is restricted to visitors holding exhibition tickets; entry into the merchandise sales area alone without a ticket is not permitted.