【Japan's Viral Exhibition Debuts in Taiwan】"Horror Heart Exhibition・Taipei"

Q: Are there any ticket discounts available? A: Yes. This exhibition offers early bird and pre-sale ticket discounts. Early bird tickets: August 10, 2026 – August 23, 2026; pre-sale tickets: August 24, 2026 – September 6, 2026. In addition, persons with disabilities and children aged elementary school (inclusive) and below can enter for free (all must be accompanied by an adult), but accompanying persons still need to purchase tickets separately.

Q: Are there restrooms in the venue? A: There are no restrooms in the exhibition hall.

Q: Is there an age limit for viewing the exhibition? A: There is no age limit. Children aged elementary school (inclusive) and below must be accompanied by an adult to enter the exhibition.

Q: Can I take photos? A: Yes. Photography is allowed in all exhibition areas except for those specifically marked as prohibited.

Q: Can I re-enter? A: Re-entry is not permitted.

Q: Can I eat and drink in the exhibition area? A: Eating and drinking are prohibited in the exhibition hall. Please place your drinks in the designated area before entering. Thank you for your cooperation and understanding.

Q: Are same-day tickets sold on site? A: Same-day tickets are only sold when there are available quotas on that day. You can purchase them on-site or through an online ticketing platform. Please refer to the real-time information displayed on the ticketing website for actual availability.

Q: Does the venue provide luggage storage services for large items such as suitcases? A: We apologize, but the venue does not provide luggage storage or safekeeping services. We recommend that you store large luggage in lockers or use luggage storage services around the venue before entering.

Q: Are there discounts for persons with disabilities? A: Yes. Persons with disabilities can enter for free with relevant supporting documents, but accompanying persons still need to purchase tickets separately. If you have already purchased tickets before entering, you can show relevant documents to the staff on-site and register the email address used for ticket purchase. After verifying your eligibility, the organizer will assist with the refund process. A 10% handling fee will be charged for ticket refunds. We appreciate your understanding.

Q: I want to cancel/refund my purchased tickets. What should I do? A: If you need a refund, please follow the “Standard Contract for Arts and Cultural Exhibition Tickets” and the relevant regulations of the ticketing platform. A 10% handling fee will be charged for ticket refunds. Tickets that have been used, validated, or have expired cannot be refunded.

Q: Where is the inquiry contact for the exhibition? A: For any exhibition-related questions or inquiries regarding ticket cancellation/refunds, please email [info@saltsweeet.io]. We will generally reply on the same day or the next business day after receiving your email; however, during holidays or consecutive holidays, the reply time may be slightly delayed. We appreciate your understanding.

If there are any changes to the exhibition’s operating hours, content, or regulations, please refer to the on-site information or official SNS. The organizer reserves the right to interpret the event for any matters not covered above.