What's included
Host: Chinese, English, Japanese
Transport: Bus
Snow Play Package: Admission Ticket + Snow Sled + Snow Shoes (according to selected package)
Ski Package: Park Admission + Cable Car + Ski Equipment + Ski Suit (depending on selected package)
Snowboarding package: park admission + cable car + snowboard equipment + ski suit (according to the selected package)
Meals
Admission
Accommodation
Extra fees
Gears & Equipment
Tax & discounts
Insurance
Kobe Arima Onsen hot spring bathing fees
Special arrangement
Services vary based on customer selection
Before you book
Additional information
Other Reminders
- 【Notification Sending Time】One day before your trip, between 16:00 and 22:00 Japan time, we will send detailed guide and vehicle information via email. Please be sure to check your inbox. During peak travel season, the sending time may be slightly delayed. If you receive multiple emails, please refer to the last one.
- 【LINE Add Friend Instructions】Due to different LINE account registration regions, there may be regional restrictions, and in some cases, it may not be possible to add friends by searching for an account. We appreciate your understanding.
- 【Group Tour Description】This itinerary is a fixed international group tour route. You will travel with other passengers in the same vehicle. Temporary stops are not possible in non-scenic areas, so please understand.
- 【Meeting Notice】Please be sure to arrive at the designated location on time. If you are unable to participate in the itinerary due to lateness, getting lost, or other personal reasons, it will be considered an automatic forfeiture, and related fees will not be refunded.
- 【Vehicle Arrangement】Depending on the number of participants on the day, a small car service with a driver doubling as a guide may be arranged. This format offers more flexible itinerary planning, but the driver will prioritize safe driving, and the commentary along the way will be relatively brief.
- [Language Note] This tour is a multi-language group tour. The guide will provide services and communicate in Chinese/English bilingual or simple multi-language. Your understanding and cooperation are appreciated.
- 【Itinerary Adjustment】The itinerary may be adjusted due to traffic conditions, weather changes, or other force majeure factors. In case of delay or partial change, no refund or compensation will be provided. If you have subsequent travel plans or flight arrangements on the same day, please be sure to allow sufficient time.
- 【Baggage Regulations】Each passenger may carry one piece of luggage free of charge. Any excess will incur a fee of 2,000 JPY per piece, payable on-site. Please be sure to note the number of luggage pieces when placing your order. If not informed in advance, the tour guide will arrange based on vehicle space availability, and related fees will not be refunded.
- [Seasonal Note] Natural landscapes such as cherry blossoms are greatly affected by climate, and the actual viewing experience may vary. Once the itinerary is confirmed, refunds or complaints cannot be requested on the grounds that the landscape did not meet expectations.
- 【Itinerary Notes】The duration of stay at each attraction has been pre-planned. Please adhere to the meeting times to avoid affecting the overall arrangement. During peak season or holidays, traffic congestion may occur, and the tour guide will adjust the itinerary sequence according to the actual situation.
- 【In-car Regulations】To maintain a clean environment inside the vehicle, please do not eat or drink in the car. If any damage or mess is caused, a cleaning fee will be charged according to local standards.
- 【Explanation for Leaving the Group】If you leave the group on your own after the itinerary begins, it will be considered an automatic waiver of subsequent services, and related fees will not be refunded. During this period, the traveler will be solely responsible for their personal and property safety.
Attraction information
- 【About Mt. Rokko SNOW PARK Skiing/Snow Play】 Rokko Snow Park offers free activities. Please choose suitable snow activities based on your physical condition. When skiing and playing in the snow, please abide by the rules of the ski resort, pay attention to safety, and properly store personal belongings. Injuries, equipment damage, or loss of property due to personal reasons shall be borne by the traveler.
- 【About Mount Rokko Garden Terrace】 Mount Rokko Garden Terrace is a free-to-visit attraction. Due to its high altitude, winter temperatures are low and winds are strong, so please dress warmly. When enjoying the view, please do not climb over fences or enter dangerous areas, and please be mindful of your safety when taking photos.
- 【About Rokko Shidare Observatory】 Please note that the admission fee for Rokko Shidare is at your own expense. Some areas of the observatory are open-air designs, and the ground may become slippery due to rain or snow in winter. Please pay attention to your footing and follow the instructions of on-site staff.
- 【About Arima Onsen】 If you wish to visit Arima Onsen, please inform your guide in advance on the day so that transportation can be arranged. Hot spring fees are at your own expense. The operating hours and closed days of each hot spring facility may be subject to temporary changes, so please refer to on-site announcements. Some hot spring facilities may restrict entry for tattooed guests; it is recommended to confirm relevant regulations in advance.
- 【Regarding Hot Spring Bathing Instructions】 Before entering the hot spring, please observe the regulations of each facility. Those who have consumed alcohol, are feeling unwell, or suffer from special medical conditions should bathe with caution. Please take good care of your personal valuables in the hot spring town and bathing areas. If any property is lost, injury occurs, or other losses are incurred due to personal reasons, the traveler shall bear the responsibility themselves.
- The snow play package includes: admission ticket + snow basin + snow shoes, suitable for beginners and parent-child experiences, focusing on snow play, and does not include skiing activities.
- Skiing Twin-Tip Package Includes: park admission ticket + cable car + twin-tip ski equipment + ski suit set. Suitable for twin-tip ski experience seekers (beginners/advanced are welcome).
- Snowboard package includes: park admission + cable car + snowboard equipment + ski suit. Suitable for snowboarders (Snowboard).
Vehicle & luggage info
- The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued
Terms & Conditions
Confirmation
- You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
Cancellation policy
- You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
- In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
- If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
- Be aware that the approval of reschedules, amendments or refunds are subject to availability
- To find out more about the cancellation policy, contact Klook customer support
How to use
Usage validity
- The voucher is valid only on the specified date (and time if applicable)
Age & eligibility
Eligibility
- This activity has no age limit
- Participants must be aged 5+ to participate in this activity
- Participants must be aged under 60 to take part in this activity





























