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this was the best tour we’ve experienced all thanks to Nana, our tour guide. she is an expert and went beyond just guiding us but also became our professional photographer. she made sure we had a wonderful experience. do book with this team. they are exceptional.

the shifen water fall is the best , i wish we could have just skipped the cats and spend more tome in shifen water falls but over all its good! the tour guide let me borrow the umbrella

James was super friendly and kept things fun. good driving, no issues. would book James again - really nice and enthusiastic guy.

Náš súkromný sprievodca Vincent Hsu jazdil na veľmi jedinečnom aute Grand Starex. Je veľmi priateľský a má veľa vedomostí, pričom sa s nami delil o históriu miest, ktoré sme navštívili, spolu s odporúčaniami týkajúcimi sa miestnej kultúry. Skvelý výlet najmä vďaka jeho profesionalite.

Nádherná a dobre zorganizovaná prehliadka! Yehliu, Yin & Yang Sea, Shifen a Jiufen boli všetky krásne miesta na návštevu. Špeciálne poďakovanie patrí nášmu sprievodcovi Kevinovi Changovi za to, že nám cestu tak spríjemnil. Bol priateľský, ochotný a počas celej cesty sa s nami podelil o mnoho zaujímavých faktov. Vrelo odporúčame, najmä so sprievodcom Kevinom Changom... Ak chcete skvelé fotografie a videá pre sociálne siete, určite si vyberte KEVINA CHANGA. Je veľmi zručný vo fotografovaní a natáčaní videí a urobil pre nás množstvo úžasných fotografií a videí. Nikdy sa neunaví zachytávaním úžasných záberov a dobrovoľne urobil veľa fotografií. Naozaj brilantné... Vrelo odporúčame...

Our Shifen sky lantern experience was unforgettable! We came with wishes written on our lantern and left with tons of happy memories (and a lot of photos 😄). The staff were super friendly, energetic, and patient—they made sure our lantern was ready, guided us through every step, and became our personal photographers for the moment. They didn’t just sell us a lantern; they helped create a beautiful memory that we’ll bring home from Taiwan. Thank you for making our Shifen visit extra special! 🎈✨

This tour is super worth it! Although time is a little short in each stop, the convenience of not having to transfer to a different bus or train makes it worth the while especially for us who are first time visitors. Our tour guide Mr. Cheney Cheng is very approachable and guided us well! Highly recommended for people who have trouble with directions and navigation as well as those with kids, elderly, and people with disability.

It was a very nice and pleasant experience. It's a sunny day, we went there with a tour bus which walked us to the store itself, then we got given the 4-colour lantern and provided with black calligraphy pen to write our wishes, each colour represent a different area of life, e.g. health and wealth etc. We wrote our lantern inside the shop before going outdoor. There are staff using our phones to taking photos and videos of us on the train track and gave us poses to take pictures of the different sides of the lantern.

booked last minute and totallt worth it. Jiufen at night have lots of vibes and brightness compared in a day. out tour guide francess also accommodating and make some suggestions where to go. she also assisted us in securing a window sear in amei tea house. thank you!