Hotely v Cairns

Great hotel. Just felt a little old, not quite 5 stars as it says it is. Staff were very frustrating upon our check-out. We called that morning requesting a 30 mins leniancy due to a work meeting, and were given permission. However was in room for meeting and they kept on harrassing us to get out of the room within 10 mins after 11am check-out time. Very embarrassing for me during meeting and a major interruption. Unprofessional.

We arrived on an early morning flight, and the smooth check-in process was incredibly helpful. The location was excellent, and our room was very clean and comfortable! The breakfast offered a wide variety of choices, and we could even order warm egg dishes, which were delicious. The Hilton is definitely our top choice in Cairns!

it would have been better if they have a pool and a restaurant for convenience then.

This is convenient for sightseeing in Cairns. It's a bit of a walk from the city center, but being close to the ocean was nice. One of the washing machines was broken, but having laundry facilities is still very convenient.