Hotely v Cairns

The staff were very friendly and helpful, which was great. The hotel room was also very clean. The location was perfect for sightseeing, and it was convenient to be able to pop back to the hotel to drop off luggage. However, when I checked in early in the morning, I was told that the room wasn't ready yet and that I would receive an email once it was prepared, but I never received that email. Also, there was someone's hair tangled in the bath towel. These two issues are why I can't give a 5-star rating.

Good place to stay! Close to major attractions and restaurants

We arrived on an early morning flight, and the smooth check-in process was incredibly helpful. The location was excellent, and our room was very clean and comfortable! The breakfast offered a wide variety of choices, and we could even order warm egg dishes, which were delicious. The Hilton is definitely our top choice in Cairns!

it would have been better if they have a pool and a restaurant for convenience then.

This is convenient for sightseeing in Cairns. It's a bit of a walk from the city center, but being close to the ocean was nice. One of the washing machines was broken, but having laundry facilities is still very convenient.