Doprava v George Town

Punctual, comfortable car, great communication and safe drivers. As an added bonus the operator is a tour company so I was able to easily organise a tour during my stay in Cameron Highlands. Highly recommended

Everything went smoothly for the transfer from Kuantan to KL. The transport provider emailed me and the driver Mr Jaya WhatsApp me one day before the trip. Even though the pickup was scheduled for 12 noon, we saw Mr Jaya’s van parked beside the hotel at 10.30am. Mr Jaya was patient, giving my elderly parents time to slowly board and alight from the van. He was also considerate, stopping twice during the 4.5-hour journey for us to take toilet breaks. He also helped us to load and unload our luggage and bags, and drove carefully, ensuring our safety.

It was a modern, clean bus. The seats were comfortable too. There were charging options for cell phones and free WiFi. Departure was on time and the ride went smoothly.

Thank you to JIN for the warm hospitality. He proactively contacted me the day before and accommodated the cruise ship's early arrival (first photo) by arriving early and waiting outside the pier. The pier was very crowded with people and vehicles, but Jin had already sent photos of his outfit for the day, license plate, and parking spot via the app. We quickly met and confirmed each other's identities. Upon learning our main purpose and attractions for this trip, he also gave us itinerary adjustment suggestions to avoid traffic jams, and introduced local attractions, customs, and architecture along the way, giving us rich gains and knowledge. We bought souvenirs, enjoyed the scenery, ate local fruits and ice cream, and strolled through the alleys of Georgetown, successfully spending 4 full hours in Penang.

Luckily, I had already downloaded the Easybook app to pay the facility charge and QR code charge, so I was able to get my e-ticket smoothly and depart on time. The bus seats were comfortable and the air conditioning was sufficient. However, because it was a public holiday, there was a huge traffic jam on the highway, turning what should have been a 2.5-hour journey into almost 5 hours. After that, I had to take a 30-minute Grab ride to Ipoh city center on my own.

Skvelá služba. Deň predtým ma kontaktovali, aby potvrdili detaily, s webchatovou službou, a prispôsobili sa skoršiemu času odchodu (úprava o 30 minút). Vodič bol priateľský a prišiel o pár minút skôr. Rád by som túto prepravnú službu využil znova.

Po niekoľkých predchádzajúcich skúsenostiach s rezerváciou som už tejto platforme dôveroval. Naozaj je veľmi spoľahlivá. Cestovali sme z Penangu do Kuala Lumpuru a mysleli sme si, že si môžeme kúpiť letenky kedykoľvek, ale zistili sme, že ceny leteniek sa zvýšili tri- až štvornásobne a na luxusný autobus, ktorým sme chceli ísť, už neboli lístky, takže sme sa rozhodli prenájať si auto. Potrebovali sme sa dostať z hotela na letisko v Kuala Lumpure a omylom sme si vybrali nesprávnu objednávku. Platforma ma okamžite kontaktovala e-mailom a vysvetlila, že ak pôjdeme na letisko, bude to stáť ďalších 200 MYR. Súhlasili sme, aby sme si ušetrili starosti. V e-maile bolo uvedené, že 200 MYR môžeme zaplatiť priamo vodičovi, čo bolo veľmi pohodlné. E-mail mi tiež vopred oznámil ŠPZ auta, ktoré nás príde vyzdvihnúť, fotografiu a telefónne číslo vodiča. Kontaktoval som vodiča cez WhatsApp a všetko prebehlo hladko. Auto bolo vo výbornom stave a veľmi čisté, a vodič bol tiež veľmi milý. Keď sme si robili prestávku na odpočívadle, povedal nám, že si môžeme pokojne prezrieť okolie. Vôbec nás neponáhľal. Celkovo som bol s touto cestou veľmi spokojný.