Sheraton Johor Bahru

Evaluările cu stele se bazează pe prezentarea generală a Klook a informațiilor proprietății (cum ar fi serviciile și facilitățile incluse etc.) și au doar scop orientativ.

Service was good and detailed even during breakfast the manager would come to say a few words and ask about our stay. However we came to only realise on the following day that the underneath of our blanket was actually quite dusty, something that we could not have spot it unless we turn it over (which we only did when checking the bed before checking out).

Overall stay was good. Just minor issues like having only 2 towels when 3 checked in, so I had to share towel with my son even after asking. Common toilet has no trash bin. Main toilet tissue box was empty. Overall still ok la.

I have feedback to the staff to inform the management to consider providing liquid soap instead of bar soap to the hotel guest. When the bar soap is wet it stick to soap bar tray which is not possible to remove & need to take another new piece. Hope the management will consider this.

Great first-time experience staying at Sheraton Hotel JB! Everything feels new (literally lol), the hotel lobby smelt good and the staff were very friendly and helpful. We booked a twin room, and it was very spacious with 2 super single beds (or 2 small double beds), a small sofa + cushioned chair with a big round-ish table, 1 cushioned seat stand(?) for putting barang, a cushioned luggage opening area/cabinet, and the beds were comfortable. Cleanliness may need slight improvement as we had 1 bath towel that had a few strands of hair folded within, and a strand of hair under the blanket on each of our beds 😂 Another 2 small "issues" we had was the shower room glass door being unable to be closed fully and the aircon being a bit loud and not very cold despite the temperature being automatically set at 23.5°C. Then again, being in reasonably "temperated" room may not be a bad thing as we did not wake up shivering lol 🤣 My last comment on the hotel would be on their buffet breakfast! The food variety was great and the taste is majority good too! Thank you for your kind hospitality ☺️ *On a side note, there is a new mall connected to the hotel, and although it is not very big, it was nice to shop in as there is a big supermarket & pharmacy in the basement, sufficient food options, massage places (highly recommend Qi dynasty!) and also "useful" shops like Watsons, Daiso and MatsuKiyo.

Short getaway. Convenient location and nice environment.

Amazing hotel, super big and clean. A mall beside. Perfect

Attached to shopping mall

Wonderful 1N stay, hotel conveniently linked to the mall.

Hotel breakfast was really crowded so will be good to go during non peak hours. Hotel was great and stay was comfortable. However it was my husband’s birthday, the staff initially promised some decoration in the room and a complimentary cake as a surprise but it was not delivered.

Great experience