Ness *
Publicado há 428 dias
We had a great time with our driver Sam, who was attentive and shared a lot of information about Lombok. The snorkeling spot at Gili Nanggu was amazing – lots of fish and clear water. Our snorkeling guide, Jul, was patient and helped us adjust our gear, dive deeper towards the coral to see the hiding clownfish, and rest when we needed it. There aren't any turtles in this area, but it was a lovely alternative to the more crowded snorkeling spots on the three more famous Gilis. We stopped at a small local beach on Lombok with a view of Gili Sudak for a delicious lunch at a grilled seafood stand (note that we didn't actually stop on Gili Sudak), and then our final stop, Gili Kedis, was the cutest little emoji island. We had a relaxing afternoon lounging on the sun chairs sipping coconuts. Also, a shoutout to our boat captain, Argus, who was warm and smiley and got us safely to and from our destinations. Thanks to our wonderful team!
Amirul *****
Publicado há 34 dias
Pak Tamrin was exceptional! He was very knowledgeable and is more than happy to share activities with us. Initially we picked this waterfall but he called us to informed that the place we recided is about 3-4 hours from the waterfall we picked. He told us that he would be more than happy to drive us up there but in the end we changed our mind and picked the Benang Kelambu and Stokel waterfall which is just 1-2 hours away. He was more than happy either way. He also do have other products and that you might also want to book with him. The first time I met him, the way he speak and share his experiences, I knew he’s doing it because he loves doing what he does. He is truly more than happy to accommodate to our request. Honestly, when I’m back here in Lombok, I will contact him and engage him again. From the bottom of my heart, I truly appreciate his service.
Chow ********
Publicado há 88 dias
謝謝我們的Guide Moon和他的團隊一路上carry我哋，幫助我哋輕身上陣，為我哋準備美食補充體力，係我哋用餐時為我哋守候免受猴子干擾，係我哋跌倒果陣伸手扶起我哋。Moon和他的團隊令到呢個艱難的兩日一夜登頂之旅變得冇咁艱難，冇咗佢哋一定唔得！臨走時老闆還送了我們兩件他們公司的T-shirt作為souvenir，上面有Rijana route map，太酷了！. 差點唔記得講，出發行山前一日入住團隊安排的住宿後還免費提供了行附近兩大出名瀑布的小行程，非常謝謝小領隊yusril的帶領，都好細心和幫忙影到不少靚相！
Usuário Klook
Publicado há 56 dias
Our driver Alex was great! We went to the weaving village which was a nice addition but it was a little expensive when purchasing from there! The journey to the harbour was smooth but don’t expect much there, it was very dirty and small. We met our guide for the boat trip but unfortunately they didn’t speak much English. We were taken to two snorkeling spots which were amazing and our guide swam with us and made sure we were safe. We then were taken to pink beach 1 which was super busy and quaint. the food was good from the small local shop but again was quite dirty. there was a lot of litter in the water, the guide suggested taking us to pink beach 2 as it was more clean and we really appreciated the change in itinerary to show us the more clean and beautiful beach. We then stopped at a sand bank which was nice and there was loads of marine life to look at. We then returned to the port where Alex our driver took us back to our accommodation. Overall it was a nice experience and trip!
楊 **
Publicado há 2399 dias
Your guide was terribly late for an hour and a half and did not show up. We are extremely angry and upset about your service. We request a cancellation, a refund, and compensation for ruining our vacation.
The order was originally scheduled for pickup at 8:00 AM on the day to start the tour, but the guide never appeared and gave no notice. We waited in the hotel lobby for about 1.5 hours, which wasted our time and ruined our vacation plans.
As a professional travel platform, it's outrageous to have such an irresponsible local partner travel agency!