Rita, our tour guide, is beautiful, kind-hearted, friendly, lively, adorable, and generous 😊. She is extremely professional and dedicated 👍. From the meeting point to the end of the tour, she explained every detail and aspect clearly and thoroughly, including considerations for safety in the surrounding environment during snowy and rainy weather. She introduced us to an excellent and dedicated driver 😊. She is proficient in Chinese, English, and Japanese, explaining the daily habits of the zoo members (penguins, bears, wolves, lions, tigers, etc.) and the characteristics and origins of each attraction in all three languages 👍. Her voice is clear and bright, and her smile is sweet and charming. She is truly commendable 👍. This was the best tour guide we've ever met, Rita.