Japanese tours are very organized! They will contact you in advance with itinerary details. Our guide, Kevin, informed us of our next itinerary and meeting point. He has his own camera and took photos of us. If you want scenic views and a relaxing mode, this is the best, except for hiking in the morning, so wear comfortable shoes. Haha. We did not do the cruise, which was a good choice since you cannot explore shopping stores if you did. One flaw: the tour was supposed to end at 6 PM but we were back in the city by 5 PM. Nonetheless, this tour is a must-have in Sapporo.