Before, I didn't know if I had a reservation and waited on-site, but since this trip was short, I made a reservation and used it. Soon after, I ordered and paid (when paying, you must choose what you want to eat/buy!). I was immediately guided to a seat and felt so happy eating ramen with the cute Chiikawa, Hachiware, and Usagi friends. I highly recommend it to anyone who likes Chiikawa and friends! It's also fun because you get a random card when you order a drink!! I personally found the ramen delicious, and all the drinks were tasty too, haha. I loved it so much that I want to visit again next time.