I give our tour guide Gloria and the driver a full score for this day trip! Although it rained all day and the itinerary mainly consisted of outdoor attractions, their professionalism, attentiveness, and dedication still allowed us to spend a pleasant and worry-free day. Before departure, Gloria clearly communicated the meeting time and location, itinerary, and lunch arrangements via WhatsApp, and thoughtfully provided clothing suggestions so we could prepare in advance. During the trip, she was always friendly, polite, and proactive. She carefully counted the number of people at every gathering to ensure no one was left behind, which was very reassuring. I especially appreciated that she prepared her own organized little notes for each attraction. The content was clear and thoughtful, showing that she had put a lot of thought into it beforehand. Even though she braved the wind and rain all day, she still kept a smile on her face the whole time, patiently accompanied the tour members, and even took the initiative to take pictures for everyone. This enthusiasm and sense of responsibility are truly commendable! Gloria's time management was also excellent. We were able to gather and depart on time at each stop, all the itinerary items were successfully completed, and we returned to Hakata before 6:00 PM. She is fluent in Cantonese, Japanese, English, and Mandarin, and was able to cater to the needs of tour members speaking different languages across two buses, demonstrating attentive service and absolute professionalism. In addition, I would like to express a special thank you to the driver. There were many winding mountain roads along the way, coupled with continuous rain, but the driver drove safely and steadily throughout the whole journey, making us feel at ease even when riding through the mountains on a rainy day. Although the weather was less than ideal, the dedication of Gloria and the driver added warmth to this journey and left us with wonderful memories. Sincere thanks to both of them for their efforts; they definitely deserve a five-star recommendation!