Geraldton

This was a fantastic 2-day trip that was well-paced and never felt rushed. A special thank you to our guide, Cheuk, who was friendly, knowledgeable, patient, and had an excellent sense of humour. He shared lots of interesting information about the area and was also the best photographer, always helping everyone capture great memories. He made sure every guest had a wonderful experience, and by the end of the trip, it felt like we were travelling with friends rather than strangers. I especially appreciated that this tour visited places around Kalbarri, which made the itinerary more unique and worthwhile. Overall, the itinerary was excellent, the scenery was beautiful, and Cheuk's enthusiasm and humour made the trip even more memorable. I would highly recommend this tour to anyone, whether travelling solo or with friends and family. 😊

Our tour guide was very caring and attentive. The itinerary for this tour was incredibly rich. Since the Pink Lake is more beautiful in the morning, the guide thoughtfully arranged for us to visit it on the morning of the second day. They also helped us with free drone photography, which was extremely considerate. The only slight downside was that breakfast was not included at the hotel. The guide also proactively helped us take photos, and all the tour members spoke Chinese, which made for a very friendly atmosphere.

I finished a 3D2N tour with Henry, and I am very satisfied with his service in keeping us safe and comfortable. We were given an introduction to each place and sufficient visiting time; he is very thoughtful in providing us with net-hats to keep flies away at Kalbarri and ensuring we have dinner before ending the day. Kudos! Just be prepared for long rides and you’re good to go! I guess I was fortunate to be sharing a studio with another solo girl on this tour.

Small group with a good itinerary. 89 is a professional tour guide, sharing good knowledge, and I like the photos and videos he took for us via drone. Recommended for solo travelers or people who don't drive.

Raymond, our tour guide, was very thoughtful in his arrangements, taking care of our needs as travelers. He perfectly timed our visits to attractions and restaurants to avoid peak hours, ensuring my mother and I had a very memorable holiday during the Lunar New Year. Taking a small plane to see the Pink Lake from above was absolutely worth it!!! Raymond even used a drone to film my mother and me at the Pink Lake, which was wonderful. In the evening, we went to the Pinnacles to stargaze, and the entire Milky Way was clearly visible – it was incredibly breathtaking!!! This trip exceeded our expectations!

We just finished a perfect three-day trip to Northern Western Australia, and I'm so glad we met our guide, Zephyr! Not only were the landscapes stunning these past three days, but the guide's thoughtfulness and professionalism truly enhanced the journey. During the trip, we encountered some bad weather, but the guide was very experienced and immediately helped us flexibly adjust our itinerary, ensuring the entire journey remained smooth and perfect. He was also incredibly meticulous throughout, not only choosing parking spots that were the closest walking distance for us but also specially preparing fly nets for everyone, which were very practical! The best part was the guide's excellent photography skills; he took so many beautiful photos for us. Professional, thoughtful, and adaptable – I wholeheartedly recommend Zephyr. With him as your guide, you can definitely relax and enjoy your trip!

Although the itinerary was for four days and three nights, the first day only included airport transfers, and the second day involved transportation to the pier and assistance with ferry tickets. The full-day tours only began on the third day. Most of the attractions involved getting off the bus, taking a few photos, and then getting back on. The distances were long, but the itinerary felt a bit monotonous. However, all of this was clearly outlined in the original itinerary, so it was reasonable. The most surprising aspect of this trip was the driver who also served as our guide. He was a man of few words, only speaking when absolutely necessary, which made the entire journey quiet and dull. His explanations over the microphone were often mumbled and unclear, giving the impression that he was just doing the bare minimum without any passion. On the positive side, he drove safely, which is commendable. Throughout the trip, we debated whether to tip him. To our surprise, when we finally got off the bus at our destination, he announced to everyone that the tip was ten dollars per person. We hadn't exchanged any Australian dollars and only had some loose Singaporean dollar notes. So, we politely gave the driver 20 Singaporean dollars and apologized, explaining that we hadn't exchanged currency. The driver reacted awkwardly, saying he couldn't use it, and even asked if we had other ways to transfer money to him! I've participated in many local tours in different countries, and tips have always been given at the discretion of the guests. This driver first mandated a fixed tip for everyone and then showed discomfort when guests offered a different currency, which made us feel very uncomfortable. Honestly, given his service, we could have chosen not to tip at all. Furthermore, how much to tip and how to give it should be up to the guest. If tipping is mandatory, Klook should at least include it in the reminders so we can prepare cash in advance. Otherwise, there's no real need for cash in Australia, and many people probably wouldn't bother exchanging money. Overall, we still recommend this tour for those who don't drive or don't have enough people to charter a car. After all, driving for several hours just to take photos for ten minutes at a few attractions (but not going feels like you haven't really visited Perth) is truly exhausting. However, we hope there can be clearer instructions regarding guide explanations and tipping policies. The driver's awkward expression when asking for money made us feel as if we had done something wrong, which was very uncomfortable. I've never felt so unhappy after giving a tip! We wish future participants of this tour encounter good drivers and guides.

Tuvimos una excelente experiencia de principio a fin. El punto de encuentro fue fácil de encontrar, el transporte fue cómodo y el itinerario estuvo bien organizado y con un ritmo adecuado. Nuestro guía, Alan, fue profesional, conocedor y excepcionalmente amable. Se aseguró de que todos estuvieran cómodos durante todo el recorrido y realmente mejoró la experiencia con sus claras explicaciones y atención al detalle. En general, este tour superó nuestras expectativas y ofreció una excelente relación calidad-precio. Definitivamente lo recomendaría a otros y con gusto solicitaría al mismo guía nuevamente para futuras reservas.