Geraldton

This was a fantastic 2-day trip that was well-paced and never felt rushed. A special thank you to our guide, Cheuk, who was friendly, knowledgeable, patient, and had an excellent sense of humour. He shared lots of interesting information about the area and was also the best photographer, always helping everyone capture great memories. He made sure every guest had a wonderful experience, and by the end of the trip, it felt like we were travelling with friends rather than strangers. I especially appreciated that this tour visited places around Kalbarri, which made the itinerary more unique and worthwhile. . Overall, the itinerary was excellent, the scenery was beautiful, and Cheuk's enthusiasm and humour made the trip even more memorable. I would highly recommend this tour to anyone, whether travelling solo or with friends and family. 😊

Our tour guide was very caring and attentive. The itinerary for this tour was incredibly rich. Since the Pink Lake is more beautiful in the morning, the guide thoughtfully arranged for us to visit it on the morning of the second day. They also helped us with free drone photography, which was extremely considerate. The only slight downside was that breakfast was not included at the hotel. The guide also proactively helped us take photos, and all the tour members spoke Chinese, which made for a very friendly atmosphere.

Finished a 3D2N tour with Henry, and am very satisfied with his service in keeping us safe and comfy. We were given intro to each place and sufficient visiting time; he is very thoughtful in providing us net-hat to keep flies away at Kalbarri and ensuring we have dinner before ending the day. Kudos! Just be prepared for long rides and you’re good to go! I guess I was fortunate to be sharing a studio with another solo girl on this tour.

Small group with good itinerary. 89 is a professional tour guide, sharing good knowledges and I like the photos and video he taken for us via drone. Recommended to solo traveler or people who don't drive.

Tour guide Raymond's arrangements were very thoughtful, catering to the needs of travelers, perfectly staggering peak times for attractions and restaurants, making for a very memorable holiday for me and my mother during the Lunar New Year. Taking the small plane to see the pink lake from above was well worth it!!! Raymond used a drone to help me and my mother film at the pink lake, which was very enjoyable. In the evening, we went to the Pinnacles to see the stars, and the entire Milky Way was clearly visible, which was very impressive!!! This trip exceeded expectations in terms of how wonderful it was!

We just finished an absolutely perfect three-day trip to northern Western Australia, and I'm so glad we had Zephyr as our tour guide! Over these three days, not only were the landscapes breathtaking, but our guide's thoughtfulness and professionalism truly enhanced the journey. When we encountered bad weather during the trip, our guide, with great experience, immediately helped us flexibly adjust our itinerary, ensuring the entire journey remained smooth and perfect. They were also incredibly attentive throughout, not only choosing parking spots that were the closest walking distance for us but also specially preparing fly nets for everyone, which were very practical! The best part was our guide's excellent photography skills; they took so many fantastic photos for us. Professional, thoughtful, and adaptable – I wholeheartedly recommend Zephyr. You can definitely relax and enjoy your trip with them as your guide!

Although the itinerary was for four days and three nights, the first day only included airport transfers, and the second day involved transportation to the pier and assistance with ferry tickets. The full-day tours only began on the third day. Most of the attractions involved getting off the bus, taking a few photos, and then getting back on. The distances were long, but the itinerary felt a bit monotonous. However, all of this was clearly outlined in the original itinerary, so it was reasonable. The most surprising aspect of this trip was the driver who also served as our guide. He was a man of few words, only speaking when absolutely necessary, which made the entire journey quiet and dull. His explanations over the microphone were often mumbled and unclear, giving the impression that he was just doing the bare minimum without any passion. On the positive side, he drove safely, which is commendable. Throughout the trip, we debated whether to tip him. To our surprise, when we finally got off the bus at our destination, he announced to everyone that the tip was ten dollars per person. We hadn't exchanged any Australian dollars and only had some loose Singaporean dollar notes. So, we politely gave the driver 20 Singaporean dollars and apologized, explaining that we hadn't exchanged currency. The driver reacted awkwardly, saying he couldn't use it, and even asked if we had other ways to transfer money to him! I've participated in many local tours in different countries, and tips have always been given at the discretion of the guests. This driver first mandated a fixed tip for everyone and then showed discomfort when guests offered a different currency, which made us feel very uncomfortable. Honestly, given his service, we could have chosen not to tip at all. Furthermore, how much to tip and how to give it should be up to the guest. If tipping is mandatory, Klook should at least include it in the reminders so we can prepare cash in advance. Otherwise, there's no real need for cash in Australia, and many people probably wouldn't bother exchanging money. Overall, we still recommend this tour for those who don't drive or don't have enough people to charter a car. After all, driving for several hours just to take photos for ten minutes at a few attractions (but not going feels like you haven't really visited Perth) is truly exhausting. However, we hope there can be clearer instructions regarding guide explanations and tipping policies. The driver's awkward expression when asking for money made us feel as if we had done something wrong, which was very uncomfortable. I've never felt so unhappy after giving a tip! We wish future participants of this tour encounter good drivers and guides.

We had an excellent experience from start to finish. The meeting point was easy to find, transportation was comfortable, and the itinerary was well paced and thoughtfully organized. Our guide, Alan, was professional, knowledgeable, and exceptionally friendly. He made sure everyone was comfortable throughout the tour and really enhanced the experience with his clear explanations and attention to detail. Overall, this tour exceeded our expectations and offered great value for money. I would definitely recommend it to others and would happily request the same guide again for future bookings.