【Hotel de Design】Pacote de Acomodação no Hotel Hualuxe Shenzhen Bao'an KK | Grupo IHG | Perto do Mundo de Gelo e Neve de Qianhai

Location: It's a bit remote. Following the instructions, we took the subway to Gushu Station Exit A, but couldn't see the hotel at all. So we took a taxi to the hotel, which ended up being a 7-8 kilometer detour, costing over twenty yuan. I hadn't expected it to be so far. Check-in: The front desk was very professional and helped us complete the procedures quickly. Room: Overall comfortable and satisfactory, especially the electric bidet toilet which was very convenient. Food: Dinner was abundant, especially the individual hot pot with seafood, which included: green dragon lobster, oysters, prawns, abalone, razor clams, and regular clams. There was also individual Buddha Jumps Over the Wall, grouper, and goose web with abalone sauce – truly a lot! Other hot dishes, barbecue, sashimi, lamb chops, and various hot pot ingredients were plentiful. I particularly liked the wide selection of pastries. Breakfast was also very rich; the food was extremely satisfying. The surrounding area consists of upscale residences, with no shopping malls.

The hotel's location is a bit out of the way, requiring taxis for transportation. There were many people checking in at 3 PM, leading to a chaotic scene; a queuing system should be implemented. Front desk staff member KiKi was enthusiastic and proactively offered suitable family arrangements, which is commendable. The room was spacious and clean, and the indoor pool was also good. Personally, I found the afternoon tea in the executive lounge better than happy hour, with a wide variety of cakes available. The lounge did not offer spirits or sparkling wine, and the service staff were not attentive; we had to proactively ask for a new bottle of red or white wine, and the white wine was at room temperature. However, there weren't many guests, making it suitable for those who enjoy peace and quiet. Overall, it offers good value for money, and I would visit again.

celebrate birthday💓 感覺不錯，如果lounge 嘅食物再豐富一點/囗味多元一點(we don't like spicy n fried food🙈)會更好❤️ 送嘅蛋糕好味💐💐同got upgraded, thank you🌹

The hotel staff provided excellent service. The room was spacious and comfortable, and the bathroom had a separate wet and dry area. We also purchased a buffet dinner package for one person, and the hotel was able to arrange seating. The desserts at dinner were outstanding, and it also included extra items like lobster, young coconut, caviar, and Tiramisu. This package also included a travel photography service, which requires booking one day in advance via WeChat. 😊

Our staycation with the family this time was very satisfying. For this price, the service quality was excellent, and it included breakfast and dinner buffets, making it extremely good value for money. The food quality was also decent. Among hotels in a similar price range, this is the best I've stayed in, very satisfied. I will definitely stay here again next time 👍👍👍👍👍. Also, a big thank you to a staff member, Mr. Bu Yeh Hou, for his polite hospitality.

The room was tidy, spacious, and comfortable, though the view was just average. The location isn't very close to the MTR station, but calling a taxi can solve this issue. Regarding dining, both breakfast and the buffet were plentiful, and as there weren't too many guests during my stay, I enjoyed my meals comfortably. The restaurant and hotel staff were all polite; the young man at the restaurant named Chang Ge Xing was particularly courteous and deserves a special mention! It would be even better if the mini-bar were free, it would enhance the experience.

This is my second stay at this hotel within two weeks in March, and I am extremely satisfied. The front desk staff, as well as the restaurant chef and employees, recognized us and greeted us warmly, making us feel right at home. Regarding the food, the buffet dinner was excellent, and the Chinese dim sum for breakfast, including chicken feet and spare ribs, was delicious. The food selection was very rich and plentiful.

The front desk was very polite during check-out. It takes about 20 minutes to walk from the hotel to the subway station, but only 5 minutes by car. The ride-hailing car I booked didn't show up, so thankfully I asked the front desk to call a taxi. Unfortunately, that taxi also didn't arrive. Luckily, the female colleague at the front desk was very enthusiastic and immediately arranged another taxi for us, allowing us to reach our destination smoothly. Highly commendable! Also, since it was a birthday celebration, we are grateful to the hotel for arranging decorations and delivering a delicious cheesecake in the evening, which gave our elderly family member a wonderful memory. The accommodation was also very clean. The only downside was the average food quality; there was no wonton noodles for breakfast or dinner, and the seafood was not very tasty or delicious! I hope the hotel will review this and make improvements in the future!!!

After the rush, the hotel returned to tranquility. The executive lounge and restaurant environment were very comfortable, allowing us to truly enjoy the quality of service provided by the hotel. The front desk offered a complimentary room upgrade to a corner room with wide-angle floor-to-ceiling windows, providing a vast view. The lounge menu changes, so it never gets boring.

房間闊落，整潔，職員也有禮，印象不錯。地點不近地鐵站，可call 車解決問題。餐飲有驚喜，dinner buffet紅白酒暢飲，海鮮和刺身就正常。環境舒適，朋友家人用餐的好選擇。