Tour por Auschwitz-Birkenau saindo de Cracóvia

Otrzymasz potwierdzenie na telefon krótko przed wycieczką. Odbierają i odwożą z powrotem. Bezproblemowo. Polecam tę wycieczkę, jeśli jesteś w Krakowie. Nasz przewodnik był również bardzo miły, oprowadził nas po historii i szczegółach.

La recogida inicial estaba programada para las 11:30, luego se retrasó hasta las 12:35 p.m. El autobús de enlace llegó tarde a recogerme a las 12:40. Luego pasé 50 minutos en el autobús recogiendo a otras personas y llegamos al autobús principal a la 1:30 p.m. Pedí usar el baño y el conductor me respondió de mala manera diciendo que me daría 2 minutos o se iría sin mí. Cuando subí al autobús, quedaba un asiento al lado de este caballero que estuvo tosiendo y carraspeando todo el camino de principio a fin. Y ahora, después de 2 días, he contraído la gripe, posiblemente por él. El tour en sí fue increíble y el guía fue muy completo, pero ese traslado fue decepcionante. Podría haber llegado al autobús principal si me hubieran dicho dónde estaba, ya que no estaba lejos.

Fue muy bueno, un muy buen recorrido. El punto de encuentro fue fácil de encontrar y el transporte cómodo.

Let's start with the positives: the driver was excellent, very polite, spoke good English, and the private car was a luxurious new Mercedes-Benz. However, there were many drawbacks, mainly including: 1. Despite booking in advance, no one called to confirm the departure time. The order description showed both 6:00 AM and 6:45 AM, and we only found out at the time of departure that it was 6:00 AM. When the driver arrived, we were still asleep. 2. The tour guide was not very professional, repeatedly explaining the same points throughout the tour. 3. Most annoyingly, the tour guide was constantly rushing us, not allowing us enough time to properly look at things. They walked extremely fast, and if we paused even briefly, we would immediately lose sight of the group. At the end, the dismissal was not clearly communicated; we went to the restroom and when we came out, the guide was already gone.

The tour time was changed from 11 AM to 1:15 PM with only one day's notice. We had to reschedule our plans and stay an extra night in Krakow. Additionally, it was advertised as a private tour, but only the transportation was private, and we were later made to join a large group.

I was extremely dissatisfied with the tour guide's narration. I was halfway through the trip and was already eavesdropping on another tour guide who was not part of this group telling a story. If you want a group that includes pick-up and drop-off, you can choose this. But if you want to have a good travel experience in Auschwitz, please definitely don’t choose this. I would come back to Auschwitz one more time but would definitely choose a different team, it was a terrible experience and I learned absolutely nothing from it.