Hotel a Londra

It's too old. Moreover, we're a family of five, so we booked three rooms, but we later found out that one room had a coffee machine and a radiator, one room had nothing, and one room only had a coffee machine. We found out on the last day, so we didn't bother asking. The towels smelled and were old and rough. The advantages are the view, the location, and the strong water pressure. The staff were relatively decent. It was nice that there was a £5 deposit for borrowing adapters, so we could borrow as many as we wanted without feeling awkward.

Very modern hotel, exceeded my expectations. pub and shop on site. very comfy room. Full sized bath tub

The hotel is a bit of a walk from King's Cross station, across the street and a little further. The sidewalk is uneven, so you have to carefully drag your luggage. On the way, there's a Five Guys, KFC, Subway, and a grocery shop. We got a windowless room on floor -1, which was quite large. The staff cleans every 3 nights. The room doesn't look new, but it's not too old either. You have to go to reception to get hot water and drinking water. Overall, it's worth the price and I would stay there again if I go to London.

Le camere devono essere dotate di bagno privato, acqua calda 24 ore su 24 e segnaletica bilingue cinese-inglese; gli hotel a tre stelle e superiori devono fornire un servizio bagagli di 18 ore e strutture per disabili. Qualità del servizio: include l'efficienza della risposta della reception, la pulizia delle camere e servizi personalizzati (come la sveglia, il servizio in camera); il tasso di punteggio della qualità operativa deve raggiungere il 70% o più.