A.T. Hotel Hakata

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Pros: The apartment is very spacious with covered balcony. They reimburse the taxi fare from Hakata train station to the apartment on the arrival date. The staff is extremely nice. Cons: Next to the train tracks and freeway. The train runs until midnight and starts again at 6 AM. Quite far, 30 mins walk to Hakata Station. Noise from neighbors can be an issue as most of the tourists in this area are from China, Korea, Thailand, they can be inconsiderate and rowdy until late at night.

The property is great for families, with ample space. It's only a few minutes walk to local bus to get to Hakata Station which is about 10 minutes away. There is no manned checkin, just a do it yourself process which was ok. No one to help order taxis or assist with issues with room such as no knives or cooking items like a saucepan. Overall we were happy with it, is better than staying in a small hotel room.

In general, the apartment is good and spacious for family but not so clean. Car park was empty but we were told no empty slots available

Our family of three stayed here for three nights, and overall, our experience was underwhelming compared to others. **The Good:** - **Location:** The hotel’s location is fantastic, just a 20-minute walk from Hakata Station, making it very convenient. - **Space:** The apartment is large and spacious. Our one-year-old toddler loved running around. **The Bad:** - **Noise:** Despite being in a residential area, it’s quite noisy due to nearby train tracks. Trains run from 5 a.m. to midnight, making it hard to relax. - **Kitchen:** The apartment has a fully functional kitchen, but no kitchenware like pots or pans are provided, which is inconvenient. **The Ugly:** - **Check-In:** The check-in process is terrible. It’s entirely virtual through a customer service center, possibly not in Japan. Before arrival, you receive an email to upload your documents. The issue for us was the link didn’t ask for my wife’s and daughter’s documents, as they are Japanese citizens. Yet, the service rep insisted I upload their documents, leading to a 15-minute argument before we could check in. The management's link didn’t accommodate Japanese citizens, adding unnecessary stress. As per Japanese law only visitors need to share their travel documents, Japanese citizens do not need to share the travel documents. In short, while the location and space were great, the noise and check-in hassles overshadowed our stay.

Wasn’t really happy with the Sen-yen cooking utensil price, and it would have been nice to have the front desk staffed during desk hours. Someone had to call.

I booked the accommodation for 3 adults and 3 children. The accommodation comes with two double bed, and a futon but the futon is only single size. It is impossible for the futon to fit an adult and a child. There is not enough space to put the futon in either of the two room too. The futon is very thin and uncomfortable. You are practically sleeping on the cold hard floor. One of the beds in the rooms are also spoilt where you can feel the spring under the mattress. The soundproofing is also bad. Communication with the service agent is also slow.

Clean, new apartment which is comfortable for my family of 4. Staff were responsive with my messages. I wish there is dryer. Apartment is located in a residential area of Hakata. It is quiet at night but not many food stalls nearby.

good

Nice place, very spacious!

Very spacious, clean, and very welcoming.