Earliest check-in time: 14:00 - midnight
Latest check-out time: 11:00
Property policies
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Check-in/out Time
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Check-in policy
The guest responsible for check-in must be aged 18 or above
Special check-in instructions
We will conduct an annual inspection of the substation facilities from 10:00P.M. on Tuesday, January 16, 2024 to 6:00A.M. on Wednesday, January 17, 2024, as required by law. During the inspection, there will be a power outage in the hotel, including guest rooms, and no accommodations will be available on January 16. In addition, restaurant operations and shuttle bus services will be partially suspended. We thank you for your understanding in advance.
Check-in descriptions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The optional facilities fee to access the outdoor seasonal pool applies to adults over 12 years old. The fee for children ages 4-12 is JPY 1,500 per day.
Japanese futons are provided based on the number of adults in the reservation.
Note: Check-in policies vary by property. Please check carefully before booking
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Child Policy
Children at all ages are welcome to stay at this property
Children aged above 5 will be charged as adults at this property
Up to 1 children aged 5 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.
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Extra bed policy
Extra beds are not allowed at this hotel
Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.
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Other fees
Fee for buffet breakfast: approximately JPY 2900 to 2900 for adults, and JPY 1000 to 2900 for children
Uncovered self parking fee: JPY 500 per day
Pool fee: JPY 3000
A fee will be charged for use of certain facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Food & drinks
Satisfy your appetite with Japanese cuisine at Shimizu Japnanese, one of the hotel's 4 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
See all policies