I went to Halong Bay on 22/6/25, guided by Mr. Milano, who is an English speaker. Hotel pickup is available if the hotel you staying at is located in Hanoi's Old Quarter. The tour guide will contact you for pickup at the hotel. If not, just call the office number found on Google to clarify.
It took almost a 4-hour bus ride from Hanoi to Tuan Chau International Marina with rest stops in between. The bus is clean and comfortable.
Had lunch at the ‘restaurant’ on the cruise. Vegetarian options are available; you just need to indicate that during Klook booking. The food served is a bit plain for me, but I am still able to enhance the flavor with the sauce provided.
The tour went well. The tour guide pointed out those famous rocks, like the Fighting Cock Islet and Incense Burner, along the way. My favorite part is being on a bamboo boat, as I am able to enjoy the scenery up close. You can opt to kayak if you are adventurous. Have great sightseeing in Thien Chung Cave.