Transport in Ha Long

This is a very convenient shuttle service. The driver picked us up at our designated hotel and dropped us off at our designated hotel in Ha Long Bay. With individual seats and premium service, the entire journey was very comfortable, taking about 2.5 hours. It saved us a lot of unnecessary hassle. Highly recommended!

Great experience! the driver Sir KhaVan was early and very considerate on the places we wanted to go to. Highly recommended! Perfect for gorups with seniors. Tip: Google Translate would help very much

Bus pickup from hotel is punctual, tickets check-in is smooth. cabin is clean and well with facilities, only downside is can't adjust my bed incline. Overall good experience, not suitable for people with motion sickness bus will make turns which will cause big motions.

I am very happy with the driver and the journey. I only wish to clarify if the toll to be paid is 500.000. He paid it and later I gave him cash over and above. See the screenshot. Later it seemed to me that he may have added 500,000 VND to a VETC account, which is used to pay highway tolls automatically. So not sure. This clarity should be given to the customer

I contacted them via WhatsApp, and although there was a communication mix-up at one point (the platform confused the recipient, making me think I had to board earlier), I eventually got on the shuttle at the agreed-upon pickup point and time. I recommend choosing VIP seats for more comfort (since the ride is at least 2 hours). The boarding times are generally within a two-hour window, which is pretty good!

Great experience! Communication was excellent from start to finish, and the vehicle was high quality and very comfortable. They even provided free water, which was a nice touch. The driver was fantastic and really took good care of us. Highly recommend!

price: great one. clean and fast bus. easy to book. punctual time to go. direct point to point. twice a day from ha noi to ha long.