Transport in Ha Long

Very comfortable ride. Driver was puntual to pick us up and we arrive at the cruise centre on time. Effortless and fast free

I contacted them via WhatsApp, and although there was a communication mix-up at one point (the platform confused the recipient, making me think I had to board earlier), I eventually got on the shuttle at the agreed-upon pickup point and time. I recommend choosing VIP seats for more comfort (since the ride is at least 2 hours). The boarding times are generally within a two-hour window, which is pretty good!

Bus pickup from hotel is punctual, tickets check-in is smooth. cabin is clean and well with facilities, only downside is can't adjust my bed incline. Overall good experience, not suitable for people with motion sickness bus will make turns which will cause big motions.

The driver managed the timing perfectly. Even with a three-hour journey, we arrived on time for our next activity. The ride was smooth and comfortable, allowing us to catch up on sleep and arrive feeling refreshed and ready to continue our trip. Overall, it was an excellent transfer experience. Highly recommended!

Great experience! the driver Sir KhaVan was early and very considerate on the places we wanted to go to. Highly recommended! Perfect for gorups with seniors. Tip: Google Translate would help very much

Booked this limousine van service to get from Tuan Chau Ferry Terminal to my hotel in Hanoi Old Quarter. They sent me the pickup time and vehicle plate number a day in advance, which was helpful. The van arrived around the scheduled time. Just a heads-up that the van will pick up other passengers along the way before heading back to Hanoi, so the journey takes around 2.5–3 hours. There’s also a toilet break stop along the way. Overall, a convenient option, but do plan your time accordingly!

Great experience! Communication was excellent from start to finish, and the vehicle was high quality and very comfortable. They even provided free water, which was a nice touch. The driver was fantastic and really took good care of us. Highly recommend!

This company is truly excellent. Even though there were only three of us, they provided such a large bus, which was very spacious and comfortable. The only minor drawback was that it drove a bit slowly; we departed at 7 AM and didn't arrive until 11 AM. However, if you're not in a hurry, it's very comfortable, and the seats recline for sleeping. If you need to catch a cruise between 11:20 AM and 11:40 AM, you'll still make it, as the drop-off is right at the pier. The driver was also excellent, a perfect score!