Italy

I'd like to share my personal experience from a trip I took in June. It was incredibly difficult to book tickets for the Colosseum through the official website, so I spent a long time searching on a platform before I found this tour. Initially, I wanted a tour with a live guide, but the group fees were too expensive. So, I opted for a package that included an app-based audio guide instead (because my trip was planned at the last minute). This tour doesn't have a live guide. When you arrive at the site, you scan a QR code, and a Chinese-language tour guide (you need to download the POP guide app beforehand) will be available on your phone. The process involves arriving early at a shop near the Colosseum to exchange your voucher with a staff member. They will give you a physical ticket and the QR code for the audio guide. Once you have your ticket, you can head to the Colosseum. Since there's a scheduled entry time, you can arrive 15 minutes early, which is roughly your admission time. Look for staff members wearing yellow vests at the entrance, and after entering, you'll go through a security check. Although the platform mentioned skip-the-line access, I visited on a weekday and didn't have to wait long in line, only for the security check. (Customer service confirmed that this package does include skip-the-line service after the security check). After exploring the Colosseum, you can take a break outside before re-entering the Roman Forum and Palatine Hill. (These have different entrances; there are three entrances to choose from here). It took me about 4-5 hours to walk through all three areas; they are truly vast. Overall, I think it was a good experience, and the customer service from the official platform was quite responsive when I communicated with them previously. Additionally, I've included my previous conversation with customer service below, where I had questions about this package. I didn't understand what "does not include the arena floor" meant at first, and customer service clarified it for me. You might find it helpful: "Does not include the arena floor" means you cannot walk to the very center of the arena, the ground level where gladiators used to fight. The main difference between the two options is the "viewing location": Your package (without the arena floor): You stand in the spectator stands (1st-2nd levels) and get a bird's-eye view of the entire interior of the arena and the underground area. This offers the most magnificent photo angles. Package with the arena floor: You can also walk onto the central wooden stage. So, even though my package didn't include walking onto the central stage (it was cheaper...), I could still see the entire Colosseum, which I thought was great. Just wanted to share that for your reference.

Eddy is the most amazing guide! He is equal parts of knowledgeable and humourous. His detailed explanations helped us to appreciate the centuries of history, culture and art that is preserved in the Vatican Museums and the Sistine Chapel. I would definitely recommend paying more to get a guided experience! It's well worth it!

The Pantheon is a magnificent structure where you can find the Raphaelo’s tomb or remains, Emmanuel and many others. As always price is double what it cost at the entrance but you skip the line to buy the ticket that can be 30-45 min wait time plus time of entry. For this particular ticket you need to swap the voucher for papr tichets at Piazza Navona info center 8 min walk from the Pantheon.

Had an excellent time on our tour. The sites that we saw were so beautiful. definitely worth the time to see a little bit of Tuscany. We were able to climb the leaning tower of Pisa and the view was amazing.

Greeted by the uniformed staff friendly once arrived at the meeting point. everything was smooth. We had a VR introduction on the Gondola history before taking a short walk to the pier. The Gondola experience was great that we got the chance to tour around Venice slowly on the boat. The price on Klook is very reasonable when comparing to onsite appointment. Highly recommended!

Didn’t know that you have to exchange for the real ticket at the office first before queuing. Luckily the lady let me in instead of asking me to queue on my time slot again. Otherwise nice small museum with other old sculptures and musical instruments.

Always enjoyed visiting Milan Cathedral. Always amazed how beautiful it is and wondered how it was built. The museum even added more highlights with our tour. Highly recommended to book/visit while in Milan. Get the early access to avoid to much crowds.

Duomo Di Milan was an one of a kind experience…The church is breathtakingly beautiful and intricate architecture….We had a divine experience visiting the same…Thank you Klook.

This was so worth the amount paid. I got the three attractions pass and was able to book the Vatican Museums, Colosseum, and the Castel Sant'Angelo with this pass. It was extremely convenient and easy to use.

We truly enjoyed this full day excursion even if it was short as the travel time was lenghtly. Our guide on that day was great and made sure that we are together even if it was such a big group. People stick with the timeline so it was timely in transitioning to the next area.

Good. you can enter directly. There is a free audio guide by Dodge Palace that needs to be downloaded once you entered the Palace. there is wifi as well. it may take roughly 3 hours, and also you will walk into the famous “Bridge of Sighs”.

The e-voucher provided by the Klook platform cannot be used directly. You must follow the detailed instructions at the bottom of the voucher. At the designated time (usually 15 minutes before your reserved visit time), go to the ticket vendor's designated location (for us, it was under the Donatello statue outside the Uffizi Gallery) to collect a physical ticket from a staff member and scan a QR code to download the audio guide. We recommend downloading the "POPGuide" audio guide app in advance while you have Wi-Fi access, as many audio guides for Florence and Rome use this app. Downloading it early can reduce your waiting time before ticket validation.