Fukuoka Kurokawa Onsen & Mount Aso Full-Day Guided Nature Tour

Purchase Notice｜Important Reminder: Please Read Carefully

【Pre-Trip Information】

• Please be on time for the meeting: If you are unable to participate in the itinerary due to personal reasons (such as being late, getting lost, or feeling unwell), no refunds will be given. Please note that no refunds will be provided.
• This itinerary is a fixed route group tour. You will be sharing the ride with other passengers throughout the trip, and the vehicle cannot be parked randomly outside of the attractions.
• Depending on the number of participants on the day, a smaller vehicle with a driver who also serves as a guide may be used. Please cooperate with the staff's arrangements throughout the trip. (With a smaller vehicle, you will enjoy a more flexible itinerary pace. The driver will focus on driving, and the explanation content will be relatively brief.)
• Each person can bring one piece of luggage free of charge. For any additional luggage, you can pay the guide JPY 2000/piece on site. Please be sure to make a note when placing your order. If you do not inform us in advance, the guide has the right to refuse you to board the vehicle, and the tour fee will not be refunded.
• Please note that the ability to visit the volcano crater has nothing to do with the weather. It mainly depends on the concentration of gas emitted from the crater. Please be sure to understand this.

【During the Trip】

• The duration of stay at each attraction has been optimally designed. Please strictly adhere to the time to avoid affecting the overall itinerary.
• The itinerary time may be adjusted due to force majeure factors such as traffic, weather, and crowds. In the event of delays or changes to part of the itinerary, refunds or compensation will not be given. Please forgive us and understand the uncertainty of the journey.
• Traffic congestion may occur during holidays and peak periods. The tour guide will flexibly adjust the itinerary depending on the situation. Please be mentally prepared, and thank you for your understanding and cooperation.
• To maintain the cleanliness of the vehicle, please do not eat or drink inside the vehicle. If any damage is caused, cleaning fees will be charged according to local standards. Please work together to create a comfortable riding environment.
• If you leave the group on your own or leave the team midway after the itinerary starts, it will be regarded as automatically giving up the service, and no refund will be given. (You will be responsible for your own safety during the period of separation from the group.)