Chiayi

Going to Alishan was an incredible experience! It was so much easier having the transportation and hotels sorted through the tour. I hope to be back soon! Our guide Joanna was incredible! She was really welcoming, answering our various questions about the area and about Taiwanese culture in general. She went above and beyond, introducing us to local delicacies and taking us to see the sunrise in Taichung on the way back to Taipei!

We had Tony as our tour guide and he was very chill, friendly and knowledgable about the areas. He shared with us his enthusiasm for photography and it really carried through in all the pictures he took for us! Tony was very accommodating of our time and energy levels and often had alternative suggestions depending on our energy that day. We stayed at a lodging in the middle of the forest and enjoyed trying tea and seeing the tea plantations there as well as making mochi the traditional way. He took us to an outlook for sunrise photos but unfortunately due to weather, it was partially covered by fog (however we still thought it was a very beautiful view regardless and Tony showed us how to get some good angles for our own photos that we took). It was overall a very stress free and relaxing trip and Tony made many recommendations on what taiwanese foods to try and buy from the vendors which were all delicious. We really appreciate Tony’s enthusiasm for the area and friendliness.

honestly the 5 stars are for our tour guide Ken Huang and driver Sam Wang. both were so informative and kind. The places we visited were amazing but these two made it better. We were so fortunate. The 5 star hotel accommodations were also amazing

I had an incredible experience on the Alishan Day Tour booked via Klook in January 2026. The entire process was smooth from booking to the tour day. The pickup was punctual, and the tour guide was friendly, knowledgeable, and passionate about sharing the history and beauty of Alishan. The scenery was absolutely breathtaking, especially the sunrise view from the summit — a highlight of the trip! The train ride through the lush forests and the iconic Giant Tree were unforgettable moments. The weather in January was chilly but clear, perfect for sightseeing and photography. The tour included comfortable transportation, well-organized stops, and enough free time to explore each site. Overall, it exceeded my expectations and I highly recommend it for anyone wanting to experience the natural wonders of Alishan with convenience and expert guidance.

This was a very well-organized trip. I wasn’t expecting much and this exceeded my expectations. From the confirmation whatsapp messages to answering my questions, the tour operator was quick to reply and understood what I was asking (in English). The day before, you are put into a large whatsapp group and everyone going on the tour is blasted messages to let them know which transfer vehicles they will be boarding. Different drivers and guides appear along the way. An information package with vouchers, maps, and the itinerary are given out the moment you meet your first driver. Large luggage are driven up to the hotel, the train ride up Alishan was fun and beautiful in an old swaying train, and upon arrival there is someone waiting to pick you up. Timings of when to be back are verbally given out, use a translator app if you cannot understand. Watch your timings. There are a lot of people waiting for the sunrise train, you get an option to switch to a bus to go to another location too.

Tour guide Mr.Apple took care very well regarding meeting point,rest stops,food and took photos distributing all guests so happy and enjoy the whole trip,next time will stay overnight Alishan 👍😁✌️

I booked to an English guide however they sent out an guide which speaks very little English. However he did all his best to make sure that I understood everything as possible

Booking the Taiwan High Speed Rail ticket on Klook was smooth and quick. Confirmation came fast. The voucher worked without issues at the station. This option saved time and removed guesswork. I recommend this for first time visitors and repeat travelers who value convenience.

We took the 7322C Alishan route bus from in front of the Chiayi Railway Station. We originally missed the 8:10 AM bus, so we had to wait for the 8:40 AM one. Unexpectedly, the bus arrived at 8:30 AM. Passengers with physical tickets were allowed to board first, followed by those who scanned their QR codes, and finally passengers using EasyCards. It was a Saturday, but luckily there weren't many passengers in the morning, so my travel companion and I were able to sit together. After arriving in Alishan, we were also able to enter the Forest Recreation Area smoothly with our QR codes. For the return trip, we took the 3:40 PM bus. There were noticeably more people heading down the mountain, and my travel companion and I were forced to sit separately. However, if we didn't take this bus, we would have had to wait until 4:10 PM, so we settled for it (the last bus was at 5:10 PM). We arrived in downtown Chiayi as the city lights were coming on. The ride up the mountain took about 2.5 hours. Although the mountain roads were winding, the driver was experienced and drove steadily, allowing us to relax and enjoy the scenery or take a nap. Overall, the bus service was convenient and suitable for travelers who don't want to drive themselves.