Hokkaido Cape Kamui & Otaru Canal Day Tour

Additional information

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• For smooth entry, please refrain from wearing flip flops, shorts, tank tops, or sleeveless shirts
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem

Accessibility

• Important: Infants and children must be included in the passenger headcount
• Child seats are not available

Vehicle & luggage info

• Luggage allowance: 1 pieces of standard-sized luggages

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Partial refund will be issued in case of unforeseen events or extreme weather caused the following condition: Some of the activities are cancelled
• Vouchers can be used any time within the validity period. Refunds can't be made once it has been redeemed or has expired.
• Full refunds will only be issued for unsuccessful or rejected bookings
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• Refunds can't be issued for any participants who are late by 5 minutes or more
• To reschedule or request a full refund, please contact the supplier/operator: ledajapan2025@163.com

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• Seniors aged 70+ should present a medical certificate before participating