We met 2 guides, Makino-san in Nagoya and Tomoko-san in Shirakawago and Takayama. They are both going the extra miles when it comes to satisfy our needs. Makino-san initiated to contact us a day before, helped get into the right bus, and even though that she wasn't going with us, she coordinated very well with Tomoko-san so everything were going smoothly when we arrived at Shirakawago. She also gave us recommendations about places that we can see to spend another day in Nagoya. In Shirakawago, Tomoko-san was guiding very professionally, tinkered our routes to our requests and made it feels like we were not going with a guide, but as a family instead. In Takayama, we got the chance to spend our time to see around the places, visit a café and omiyage stores. They are both local so you might find out things that only the locals know. Very satisfied.