Noboribetsu - Lake Toya & Showa Bear Farm & Jigokudani Tour

Pre-trip notice Between 17:00 and 21:00 the day before departure, we will contact you using the contact information you provided. If you do not receive any information, please check your email. Emails may sometimes go into the spam folder. During peak tourist season, email delivery may be slightly delayed. If you receive multiple emails, please refer to the latest one. If you do not receive travel information, please arrive at the meeting point 10 minutes before the scheduled meeting time on the day of departure, look for the JRT tour guide flag and ask for assistance. Thank you for your patience and cooperation. If the number of participants does not reach the minimum number required for a group, you will be notified of the cancellation by email one day before departure. In case of extreme weather such as typhoons or blizzards, we will confirm whether to cancel by 18:00 local time one day before departure and notify you by email. Seats and Vehicles The itinerary is a shared tour, and seat allocation follows the first-come, first-served principle. If you have special requests, please note them, and we will do our best to arrange them, but the final arrangement will be subject to the on-site situation. The vehicle model used will be arranged according to the number of people and cannot be specified. For a small number of people, a driver who also serves as an attendant may be arranged, and the explanation will be relatively brief. If you need to carry luggage, please inform us in advance. If you carry it without authorization, the tour guide has the right to refuse you boarding, and the fee will not be refunded. Eating and drinking are prohibited in the vehicle. If any damage or stains are caused, compensation will be required according to local standards. Itinerary Adjustments and Safety Japanese law stipulates that commercial vehicles may not be driven for more than 10 hours per day. Overtime will incur additional costs (ranging from 5,000 to 10,000 JPY per hour). The itinerary is for reference only. Actual traffic, stopovers, and sightseeing times may be adjusted due to weather, traffic jams, facility maintenance, etc. The tour guide may reasonably change or reduce attractions based on the actual situation. If facilities such as cable cars, cruise ships, or snowmobiles are suspended due to weather or force majeure, the itinerary will be changed to visit other attractions or adjust the stopover time. If you are late, temporarily change the meeting point, or leave the group midway due to personal reasons, the fee will not be refunded. You will be responsible for any accidents and additional expenses incurred after leaving the group. Other Notes Please arrive at the meeting point on time. We will not wait for latecomers, and you cannot join midway. It is recommended to wear light clothing and shoes. For winter or mountain trips, please bring your own warm clothing.

• The itinerary does not include personal travel and accident insurance. It is recommended to purchase your own insurance. Outdoor activities and high-risk sports involve certain risks. Travelers are advised to register cautiously based on their health conditions.
• If the trip is forced to be suspended due to natural disasters or force majeure after departure, the fee will not be refunded, and travelers will be responsible for their own return or additional accommodation costs.
• During Japanese public holidays and weekend travel peaks, there are often severe traffic jams or attractions closing early. It is recommended not to book flights, Shinkansen, or dinner for that evening, and to bring your own light meals and power bank.