Winter Hokkaido | Asahiyama Zoo & Shikisai-no-oka & Blue Pond & Shirahige Falls & Terrace of the Forest Spirit | Classic Route & Fun Route (Optional Snowmobile Experience) | Chinese and English Speaking Guide | Departing from Sapporo

Asahiyama Zoo Closure Dates: November 4th-November 10th, December 30th-December 31st, January 1st, 2026, April 8th-April 28th, November 4th-November 10th, December 30th-December 30th

Pre-Departure Notice

* We will contact you between 17:00 and 21:00 the day before departure via the contact method you provided. If you do not receive any information, please check your email. Emails may sometimes mistakenly go to the spam folder. During peak tourist season, email delivery may be slightly delayed. If you receive multiple emails, please refer to the latest one. If you do not receive travel information, please arrive at the meeting point 10 minutes before the meeting time on the day of departure and ask the tour guide. Thank you for your patience and cooperation.

* If the minimum number of participants is not reached, you will be notified of cancellation by email the day before departure. In the event of extreme weather such as typhoons or heavy snow, confirmation of cancellation will be made by 18:00 local time the day before departure and notified by email.

Seats and Vehicles

• This tour is a group tour, and seat allocation is based on a first-come, first-served basis. If you have any special needs, please indicate them in the remarks, and we will do our best to arrange them, but the final arrangement will be subject to the actual situation on site.
• The type of vehicle used will be arranged according to the number of people, and the vehicle type cannot be specified. When there are few people, a driver may be arranged to double as an attendant, and the explanation content will be simpler.
• If you need to bring luggage, you must inform us in advance. If you bring luggage without prior notice, the tour guide has the right to refuse boarding and the fee will not be refunded. Eating and drinking are prohibited in the vehicle. If any damage is caused, compensation will be required according to local standards.

Itinerary Adjustment and Safety

• Japanese law stipulates that operating vehicles must not be driven for more than 10 hours per day. If the time is exceeded, additional charges will be incurred (¥5,000–¥10,000/hour or more).
• The itinerary is for reference only. Actual traffic, stop and tour times may be adjusted due to weather, traffic jams, facility maintenance and other conditions. The tour guide may reasonably change or reduce attractions depending on the actual situation.
• In the event of weather or force majeure causing cable cars, cruise ships and other facilities to be suspended, other attractions will be visited or the length of stay will be adjusted.
• No refunds will be given for lateness, temporary changes to the meeting point or leaving the group midway due to personal reasons. Any accidents and additional expenses incurred after leaving the group shall be borne by the individual.

Season and Scenery

• In winter, if highways are closed or scenic spots have restricted entry due to special circumstances, we will reduce or change the route, and no refunds will be given.

Other Notes

• Please arrive at the meeting point on time. We will not wait for latecomers, and it is not possible to join the tour midway.
• It is recommended to wear light clothing and shoes. Please bring warm clothing for winter or mountain tours.

* The itinerary does not include personal travel and accident insurance. It is recommended to purchase your own insurance. Outdoor activities and high-risk sports have certain risks. Please register carefully according to your health conditions.

* After the itinerary departs, if it is forced to be中止 due to natural disasters or force majeure, the fee will not be refunded, and passengers will have to bear the cost of returning or additional accommodation themselves.

* During peak travel periods on Japanese red days and weekends, there are often serious traffic jams or attractions closing early. It is recommended not to book flights, Shinkansen or dinners for that evening, and to bring your own snacks and power bank.