Matsumoto Tours

Participating in the Kamikochi day tour led by guide Ms. Zuo Sha was, overall, an unforgettable and highly recommended trip. The natural scenery of Kamikochi is truly stunning, and especially on a first visit, one always wants to seize the opportunity to walk further and see more. Before departure, the tour guide thoughtfully provided two route options, A and B, and kindly suggested that first-time visitors start with Option A, which goes from Taisho Pond to Kappa Bridge. However, because I loved the scenery of Kamikochi so much, after finishing Option A I still wanted to challenge Option B and walked all the way to Myojin Pond. As a result, I failed to manage my return time properly, causing everyone to wait for about 15 to 20 minutes. I am truly sorry to the guide, my fellow group members, and the driver who worked hard to pick us up and drop us off. Especially considering that Japan has strict regulations regarding the working hours of professional drivers, my delay may have increased the driver's workload, which makes me feel even more apologetic. I am also extremely grateful for everyone's patience and understanding. Additionally, although there were some minor communication hiccups during this trip, I deeply appreciate the guide's subsequent attitude and adjustments. She not only proactively showed care, but I could also feel her sincere desire to improve her service. In truth, the service industry is never easy; whether it is the tour guide or the driver, every link requires mutual cooperation. Good service is worth recognizing, and travelers should also offer a little more understanding and empathy. Finally, thank you to the guide for taking care of us along the way, and thank you to the driver for the hard work and safe transportation. This trip to Kamikochi not only allowed me to enjoy beautiful scenery, but also gave me much to reflect upon. Highly recommended!

Had a wonderful time on this nature trip! 🌿🌳 The fresh air, beautiful scenery, peaceful surroundings, and breathtaking views made every moment special. A perfect escape from the busy routine and a beautiful reminder of how amazing nature is. Also our tourguide is pretty cool and approachable ☺️ Truly refreshing and unforgettable! 💚✨

I was initially a bit anxious as I booked this tour despite its lack of reviews and I’m a solo female traveller. I’m returning to Tokyo now and wanted to share my experience. The long drive is worth it for a great view of Kamikochi if you’re short on time. I thoroughly enjoyed my time there and found the price very reasonable for a 9-hour round trip. The weather was perfect, enhancing the beautiful scenery. My guide, Cathy, was accommodating and kind, making me feel safe and taken care of. The driver also drove safely. I highly recommend this tour, but be prepared for a long day! There’s plenty of opportunities to nap during the bus ride anyway.

I've participated in other one-day tours in Japan before, but there's no comparison without a benchmark. This time, our tour leader, Xiao Yu (Yukino), truly exceeded expectations. Giving her 101 points wouldn't be an exaggeration! I want to sincerely thank our tour leader, Xiao Yu (Yukino), and our driver, Mr. Sun. Both were incredibly responsible, polite, and meticulous in their work. Throughout the trip, Xiao Yu (Yukino) thoughtfully sent us reminders via messaging apps about various important details, such as things to note, meeting times, and appropriate clothing for the weather. Everything was perfectly organized, making us feel very secure and allowing us to fully relax and enjoy our vacation. What's even more commendable is that Xiao Yu (Yukino) proactively offered to take photos for the group members! Not every tour leader does this, and it was a huge bonus! Driver Mr. Sun also drove very smoothly and safely, and his demeanor was very friendly. Additionally, I must mention that the fellow travelers on this tour were of very high quality; everyone was incredibly punctual and polite, making the entire trip exceptionally smooth. An impeccable professional team, combined with excellent fellow travelers, created a top-quality travel experience. If you're planning to book a two-day tour to Tateyama Kurobe and Kamikochi, choosing this tour is definitely the right decision!

It was such a wonderful experience, and I couldn’t be more satisfied. Definitely one of the most beautiful places I’ve visited in Japan. Worth every minute of the journey! Highly recommended!

Although the itinerary was packed and we were constantly switching between different modes of transportation, Vivian and all the tour members managed their time exceptionally well. No one was ever late for any leg of the journey. Vivian was also very clear about meeting points and times, and she paid special attention to the elderly members who needed extra care. Besides the snow walls, the mountain and tree scenery along the way up Tateyama Kurobe was beautiful. The weather was particularly good on the day we visited, and we saw everything we hoped to, except for a rainbow over the waterfall. It was a very fortunate, relaxing, and enjoyable trip.

Tour absolutely worth visiting, the time is limited and not enough to visid everything unless you walk very fast without breaks... But the place is stunning even on a basik route. Guide Han spoke really good English and explained all important information and gave useful recommendations.