Emerald Lake tours

Louis was our tour guide and driver. He was very knowledgeable and provided detailed explanations of Banff National Park's history. He drove us safely to every attraction and advised us on what to buy and where prices might be too high. What impressed me most was that he took us to secret, off-the-beaten-path spots, leaving us with wonderful memories.

was a great trip and the lakes had incredible scenery. only thing keeping from 5 stars on itinerary was no trip to Marble Canyon :(

it was a very nice quick trip to lots of things in Banff National Park. Ben is my guide, and he was doing a very great job. He is so insightful and gives a very fun and fascinating facts about each places, also being there to help with the photo and always look out for us when someone come back later than the whole group. The trip gives you quite a understandable short time for Lake Louise and Moraine Lake with only 1 hour. But, that’s a reason why we can cover a lot of things in time.

i was shocked to receive email from u on the eve of the tour tt i am supposed to meet u at 0630 instead of 0750 as arranged by me at calgary international airport to join the tour grp at mount royal hotel at banff.Luckily i read yr message and meet at the rescheduled time given by you. The driver was very helpful and explain to me . when we reach mt royal hotel which took abt 1 hr to reach to meet up wth the grp i was worried tt nobody will fetch us back to our designated meet up point. but the driver was nice enough to fetch us back to our hotel.i didnt knw tt klook will engage another dept to fetch us for the tour. i tgt tt it was a conducted tour organised by klook very disappointed wth this arrangement..

Kenneth was our guide and he was absolutely BRILLIANT! Super friendly and welcoming as soon as we got on the bus, he handed out treats & water for us all constantly. You could tell he really loved his job. He provided stories on our journey and lots of information from Calgary to Banff. His choice of music was perfect as well. When we got to each location he even went out with us and helped with photos and shared jokes which really made our day! Best tour ever, don’t hesitate to book! 😊

Before the trip, the travel agency emailed us to inform us that due to vehicle issues, our original Three Lakes tour was upgraded to Four Lakes. They also provided detailed pre-trip reminders, which was very thoughtful and considerate. On the day of the tour, our guide Kenneth was very talkative and knowledgeable. Through his introduction, you could feel his deep love for nature. He explained time management, photo spots, and tour routes very clearly and methodically, giving us a truly perfect and comfortable travel experience. Highly recommended!

The tour was a great experience! Mario was very informative, and what I really appreciated was how he guided us on the hiking trails and made sure we knew the best paths to take. After taking photos for us, he also gave us time and space to explore the area on our own. 😁 What makes this tour different is that they genuinely help guests learn about the Canadian Rockies in a fun and engaging way. 🫶🏼 Takakkaw Falls was closed the day before, so we initially went to Peyto Lake, but when Mario found out that Takakkaw Falls had unexpectedly reopened, he added an extra stop for us, which was greatly appreciated. It was our cherry on top! :) I also loved how he shared information throughout the tour. It was interactive, entertaining, and never boring. I would definitely book with them again if I come back! 💞💞

My shuttle reservation failed, so I booked this tour instead, and it was the best decision. It was wonderful thanks to our guide, Andrew. Even though I couldn't understand everything in English, he was very kind and explained things well. It was truly great!