Entry is by QR code scan only. Once upstairs, all bags must be stored in lockers. There are two levels with escalators for access. The upper level has ample seating for resting, and many people lie on the helipad to gaze at the sky. The only low glass panel in the entire venue is a photo spot, where staff are available to take your picture for free. You'll need to pay to get the printed photo. On the lower level, there's a mini pub, which is quite chill for a drink during the evening.