Due to the number of participants, customer service notified us that the originally scheduled date needed to be changed. The customer service interaction was smooth and they were very helpful in accommodating the itinerary changes. On the day of the activity, we arrived 10 minutes early and our guide, Genie, had also arrived at the meeting point ahead of time. Genie was both our guide and driver, and she spoke both English and Chinese, constantly switching between the two to explain things, sharing a lot of DMZ knowledge with us, and recommending many restaurants in Seoul. Thank you, Genie, for leading the tour; we had a very happy day! ✨ Highly recommended!