University of Oxford

Our tour guide, Mandy, was incredibly enthusiastic and provided excellent service! Her explanations of British history were very professional and knowledgeable. Although the journey was long, the schedule was managed smoothly, and the roujiamo provided for lunch was delicious! We also had free time to explore both universities. I highly recommend this tour! 😊

Before departure, we could choose to join a group on WhatsApp, WeChat, or Line, which provided meeting instructions. During the trip, the communication app was also used to share guides or meeting times, which was very convenient. Although the itinerary was long, the time allotted for each attraction wasn't extensive. However, Dr. Wang tried his best to give everyone enough time and provided guidance on how to smoothly visit attractions, dine, or use restrooms. His explanations on the bus and the detailed lecture at Oxford University were also very thorough. Throughout the trip, he appropriately balanced explanations with rest times, making him a 100% excellent tour guide—highly recommended! The only minor flaw was that the pre-meeting notification clearly stated that seat selection on the bus would be based on the check-in time and number, with first-come, first-served. We arrived at 7 AM, and the number of people at the bus stop was very clear and easy to see. As time passed, a tall young man arrived first and checked in based on his arrival order. We raised an objection at the time, but we let it go since it was only one or two people. We also informed him who arrived first and who arrived later, and everyone subsequently checked in with him. We clearly heard him assign numbers like 1, 2, 3, 5, 6, 7, 8, and so on. When it was time to board the bus, another woman (possibly a member of the local travel agency, as there were three groups that day, and she was also helping to direct) told four older women to board first. When everyone asked if it shouldn't be in the order of number 1, number 2, she actually claimed they were “number 0”?! We clearly didn't see these four women when we arrived at 6 or 7 AM, and “number 0” wasn't mentioned when we registered. The registration order was clear to everyone. To suddenly say there's a “number 0” cutting in front when it's time to board, and they even took the very front row of seats on both sides! If there are special connections, favors, or VIPs who need seats arranged, please don't make it so obvious and unpleasant. It ruined the good mood for the outing right from the start! Further proof is that when the guide first called out names for the group, he also started from family number 1, 2, 3. It was one of the older women who said they were family number 0, and only then did the guide include them in subsequent roll calls. This shows that generally, no one uses “number 0” as a check-in order. We suggest that next time, if you want to reserve seats for guests, don't arrange it so haphazardly.

The day's itinerary was packed, and there were many people queuing at the attractions, but the lines moved steadily, so the pace was manageable. The tour guide was very thoughtful and meticulous.

We were incredibly fortunate to have Brother Xiangchen as our tour guide for this Oxford and Cambridge day trip! Brother Xiangchen didn't just take us to the sights; he genuinely cared for the needs of every group member. The entire itinerary was smoothly arranged, and the timing was perfectly managed. Whether it was meeting up, traveling, or spending time at attractions, everything was just right, allowing everyone to enjoy themselves in a relaxed yet fulfilling way. What was most impressive was that during the long bus rides, Brother Xiangchen shared insights into British history and culture, stories of Oxford and Cambridge, and many interesting anecdotes that only locals would know. No matter what questions group members asked, he could answer almost immediately. His knowledge was extensive, and his sharing was vivid and engaging, never boring. Even more touching was his thoughtfulness and attentiveness. Since my mother, sister, and I were traveling together, Brother Xiangchen paid special attention to our needs, even thoughtfully arranging for us to use the restrooms at a hotel, making the long journey more comfortable. Throughout the trip, we could feel his genuine care for every traveler. He always had a kind smile, making the entire group atmosphere very warm and pleasant. This trip was so unforgettable, and we truly owe special thanks to Brother Xiangchen's professionalism and dedication. He wasn't just a tour guide; he was more like a friend willing to travel with us and share stories. His adaptability, rich experience, enthusiasm, and warmth created wonderful memories for my mother, sister, and me. If we join another tour group in the UK or Europe in the future, we would definitely want to sign up again, and we sincerely hope to have the opportunity to have Brother Xiangchen lead our tour again! Super Brother Xiangchen, you gave our family of three a wonderful trip! ❤️😊 Thank you, Brother Xiangchen, for also taking so many beautiful photos of each of us!

Our tour guide, Xiao Cui, was incredibly knowledgeable and provided fascinating explanations, skillfully weaving historical anecdotes with classic highlights. She managed the tour time perfectly, and her service was exceptionally friendly and attentive. Thanks to her, we learned so much more about London and had a truly enriching day. She definitely deserves high praise and encouragement!

The trip went smoothly, and our guide, Dr. Wang, provided excellent service. His explanations of British history were very detailed and thoughtful. Highly recommended.

To start, the instructions for our meeting point were very clear, and they helped us with various options, making it easy to find. Throughout the day, our tour guide, Dr. Wang, was very professional and attentive to every member of the group, which deserves high praise! Furthermore, Dr. Wang is incredibly knowledgeable and explained historical facts exceptionally well.

Our tour guide, Ayesha, was enthusiastic and professional! She shared stories about many attractions along the way, making the trip both educational and entertaining, and broadening our horizons. Highly recommend, 10/10!