We had Kadek Sugiarta from Billy's team as our guide, and he made our trip truly memorable. He contacted us in advance, guided us well throughout the journey, provided water bottles, and was always polite and respectful. He is also an excellent driver.
At Ulun Danu Beratan Temple, we arrived a bit late, but Kadek waited patiently. He even got in line for the tickets himself while making sure we were seated comfortably. Small gestures like these really made our experience so much better.
The dolphin watching and snorkeling experience was unforgettable. We were able to see many dolphins in their natural habitat—it’s nothing like watching them in a zoo. Chasing them in the open sea was thrilling, and all the boat staff were amazing and supportive. My wife doesn’t know how to swim, but with their help, she felt safe and was able to enjoy snorkeling comfortably.
Overall, everything was well-organized, safe, and enjoyable. I highly recommend Kadek and Billy’s team for anyone visiting Bali!