[Buy 1 Get 1] Tokyo Airport Luggage Services by LuggAgent

Klook

Travel around Tokyo without dragging your luggage around - hassle free

Wishlist
  • Conditional Cancelation*
  • Show Mobile or Printed Voucher
  • Move around with more convenience without having to worry about carrying your heavy luggage around
  • Upon arrival at the airport, drop off your luggage before 12:00pm and receive it at the hotel after by 6:00pm
  • Upon departure, just drop off your luggage at the hotel before 12:00pm and get it at the airport after 3:00pm
  • With this service, you don't need to rush around the airport looking for a safe storage place for your luggage!
  • If you arrive in the morning, just drop off your stuff at the airport and freely visit fun places like Disneyland!
  • Going shopping the day before you leave? No worries, as you can drop off your items at the shop and get it at the airport on the next day
  • Traveling to Sapporo? Check out this Hokkaido Luggage Service and enjoy a smooth journey!
Most Recent Review

  • Wisnu Anggoro 18 Feb 2019
    The collection and delivery is very good and on time. We appreciate on the service

Featured Travel Guide

US$ 36.15 40.65

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  • 3,453 Booked
    4.6 (341 reviews)

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Package Options
Please select a luggage delivery date  
  • [Buy 1 Get 1] Same Day Luggage Delivery (Hotel or Airbnb to Airport)

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at the airport by or after 3:00pm
    • Reminder: Please check the email from LuggAgent for more details of the arrangement
    • If you have 4 pieces of luggage to be delivered, please book Buy 1 Get 1 x 2
    • Please note: Please make sure the actual quantity of luggage matches the booked units, or the operator has the right to reject the transfer of excess luggage. If this happens, customer must bear all the losses

    Inclusive Of:

    • Luggage delivery service (2 pieces of luggage per unit)
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 36.15

    63.25

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at the airport by or after 3:00pm
    • Reminder: Please check the email from LuggAgent for more details of the arrangement
    • If you have 4 pieces of luggage to be delivered, please book Buy 1 Get 1 x 2
    • Please note: Please make sure the actual quantity of luggage matches the booked units, or the operator has the right to reject the transfer of excess luggage. If this happens, customer must bear all the losses

    Inclusive Of:

    • Luggage delivery service (2 pieces of luggage per unit)
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • [Buy 1 Get 1] Same Day Luggage Delivery (Airport to Hotel or Airbnb)

    Package Details
    • Drop off your luggage before 3:00pm
    • Receive your luggage by or after 6:00pm at your accommodations
    • Reminder: Please check the email from LuggAgent for more details of the arrangement
    • If you have 4 pieces of luggage to be delivered, please book Buy 1 Get 1 x 2
    • Please note: Please make sure the actual quantity of luggage matches the booked units, or the operator has the right to reject the transfer of excess luggage. If this happens, customer must bear all the losses

    Inclusive Of:

    • Luggage delivery service (2 pieces of luggage per unit)
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 36.15

    63.25

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Drop off your luggage before 3:00pm
    • Receive your luggage by or after 6:00pm at your accommodations
    • Reminder: Please check the email from LuggAgent for more details of the arrangement
    • If you have 4 pieces of luggage to be delivered, please book Buy 1 Get 1 x 2
    • Please note: Please make sure the actual quantity of luggage matches the booked units, or the operator has the right to reject the transfer of excess luggage. If this happens, customer must bear all the losses

    Inclusive Of:

    • Luggage delivery service (2 pieces of luggage per unit)
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • [Buy 1 Get 1] Same Day Luggage Delivery (Hotel to Hotel)

    Package Details
    • This package is only available for luggage delivery between hotels within the same city
    • Drop off your luggage before 12:00pm
    • Receive your luggage by or after 6:00pm at your next hotel
    • Please note: This package is only available for delivery between hotels, and NOT available for Airbnb
    • Reminder: Please check the email from LuggAgent for more details of the arrangement
    • If you have 4 pieces of luggage to be delivered, please book Buy 1 Get 1 x 2
    • Please note: Please make sure the actual quantity of luggage matches the booked units, or the operator has the right to reject the transfer of excess luggage. If this happens, customer must bear all the losses

    Inclusive Of:

    • Luggage delivery service (2 pieces of luggage per unit)
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 36.15

    63.25

    Select Date

    Select Time

    Package Quantity

    Package Details
    • This package is only available for luggage delivery between hotels within the same city
    • Drop off your luggage before 12:00pm
    • Receive your luggage by or after 6:00pm at your next hotel
    • Please note: This package is only available for delivery between hotels, and NOT available for Airbnb
    • Reminder: Please check the email from LuggAgent for more details of the arrangement
    • If you have 4 pieces of luggage to be delivered, please book Buy 1 Get 1 x 2
    • Please note: Please make sure the actual quantity of luggage matches the booked units, or the operator has the right to reject the transfer of excess luggage. If this happens, customer must bear all the losses

    Inclusive Of:

    • Luggage delivery service (2 pieces of luggage per unit)
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • Luggage Delivery with 1 Night/2 Nights Storage (Hotel/Airbnb to Airport)

    Package Details
    • Drop off your luggage before 12:00pm, pick up at the airport after 9:00am the next day
    • Reminder: Please check the email from LuggAgent for more details of the arrangement
    • Please note: Please make sure the actual quantity of luggage matches the booked units, or the operator has the right to reject the transfer of excess luggage. If this happens, customer must bear all the losses

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 36.15

    40.65

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Drop off your luggage before 12:00pm, pick up at the airport after 9:00am the next day
    • Reminder: Please check the email from LuggAgent for more details of the arrangement
    • Please note: Please make sure the actual quantity of luggage matches the booked units, or the operator has the right to reject the transfer of excess luggage. If this happens, customer must bear all the losses

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • Luggage Delivery with 1 Night Storage (Shop to Airport)

    Package Details
    • Please note: You must be present at the shop and personally hand over your baggage to the LuggAgent staff
    • You must drop off your luggage at the shop before 12:00pm. Pick ups are available at the airport after 9:00am the next day
    • Reminder: Please check the email from LuggAgent for more details of the arrangement
    • Please note: Please make sure the actual quantity of luggage matches the booked units, or the operator has the right to reject the transfer of excess luggage. If this happens, customer must bear all the losses

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 36.15

    40.65

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Please note: You must be present at the shop and personally hand over your baggage to the LuggAgent staff
    • You must drop off your luggage at the shop before 12:00pm. Pick ups are available at the airport after 9:00am the next day
    • Reminder: Please check the email from LuggAgent for more details of the arrangement
    • Please note: Please make sure the actual quantity of luggage matches the booked units, or the operator has the right to reject the transfer of excess luggage. If this happens, customer must bear all the losses

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
Related Activities
What To Expect

Save yourself the hassle of dragging your bags between the airport and your Tokyo hotel with this hassle-free express luggage service. Get your luggage delivered from the airport to your accommodations and vice versa with this express same day or next day luggage delivery service. If you're arriving at the airport before noon and you plan to explore Tokyo before heading to your accommodations; or if you're flight is late at night, and you're already going to check out, you no longer need to carry all that luggage around with you! All you have to do is book, set the delivery time, and then claim your luggage at the airport after 4:00pm or at your accommodations after 6:00pm. You can even choose to have the courier get your luggage before 12:00pm and then you can pick it up at the airport after 9:00am the next day. It's a safe and efficient process that makes sure that you have more time to feel at ease and to explore the rest of the city!

airport luggage services by luggagent, tokyo
Leave your luggage with the designated courier
airport luggage services by luggagent, tokyo
Rest assured your luggage will be in safe hands
airport luggage services by luggagent, tokyo
Take a photo of your luggage and send it to the courier, and stay updated on the whereabouts of your luggage at all times
airport luggage services by luggagent, tokyo
Pick up your luggage at the airport or your accommodations - easy and convenient!
Activity Information
Confirmation

Confirmation:

  • You will receive a confirmation email and voucher instantly after booking
  • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
Insider Tips

Insider Tips:

  • For luggage deliveries to/from the airport, please refer to the confirmation letter from LuggAgent
  • For luggage deliveries to/from hotels, luggage collection and delivery will be handled by the hotel concierge
  • For luggage deliveries from hotels, the drop off time is not the time when the driver collects your luggage, so you can just leave the hotel after taking photos of the luggage and storage receipt
  • For luggage deliveries from Airbnbs, your luggage will be personally collected and delivered on site
Additional Information

Additional Information:

  • Each piece of luggage cannot be more than 32 inches (length and width total 180 cm), and cannot weigh more than 32kg
  • Your luggage can be a suitcase, carton, backpack or bag (briefcase)
  • Please hand carry your passport, flight documents and other important personal items
  • For luggage delivery from hotels to the airport, the pick up time must be at least 2 hours prior to your departure time. The cost incurred due to insufficient time for luggage pick up should be shouldered by the customer
  • Please make sure to check your luggage upon pick up. You can take a photo if you find something wrong and consult with customer service staff. Once the luggage is confirmed as received, the service is complete and LuggAgent no longer bears any responsibility
  • If the luggage does not meet any of the legel rules, it will be refused even if the booking is a success. Customer must bear all the losses and any legal liabilities
  • Upon checkout, just drop off your luggage at the front desk of your hotel and inform them LuggAgent will come to pick up the luggage. Please remember to take a photo of the luggage and storage receipt before leaving the hotel
  • USD1,600 luggage insurance covers relevant costs incurred by delay, loss, and damage, and does not include baggage handle and wheel damage, accommodations or airfare costs
How To Use
  • You can present either a printed or a mobile voucher for this activity
  • The voucher is valid only on the date and time specified
  • Please take photos of the luggage you will have delivered and send the photo to the courier. You will be provided with the courier's contact information
  • To receive your luggage, you must present your passport or photo ID to confirm your identity

Drop Off and Pick Up Process:

  • Service Hours: 9:00am-9:00pm
  • Service area: 23 Wards of Tokyo, Disney area
  • Location: Haneda Airport, Narita Airport Terminal 1 and Narita Airport Terminal 2
  • Please check the confirmation letter (Sample) by LuggAgent for detailed location
  • If you don't receive a confirmation email by LuggAgent, please check your Spam folder or contact the operator through the email indicated on your Klook voucher

Overtime Processing:

Drop Off
  • For luggage delivery from or to Airbnbs, if the drivers wait for more than half an hour and cannot contact the passengers, the operator has the right to cancel the order and the payment will not be refunded
  • For luggage delivery from the airport to hotels, if there is a flight delay for less than 60 minutes, the free waiting time will be 90 minutes after your selected drop off time. No refund will be issued if LuggAgent is not able to receive customer's luggage within 90 minutes
  • For luggage delivery from the airport to hotels, if there is a flight delay for more than 60 minutes, LuggAgent has the right to cancel the order and make a full refund to the customer
Pick Up
  • If the customer does not pick up their luggage for 30 minutes after the selected pick up time, the customer will be charged USD5 per 15 minutes (via credit card in the local currency)
Cancelation Policy
  • If you need to change or cancel the booking, please notify us and wait for confirmation at least 24 hours before the scheduled date, otherwise you will not be refunded
View All
Reviews (341) 4.6
  • Wisnu Anggoro 18 Feb 2019
    The collection and delivery is very good and on time. We appreciate on the service
  • Poong 23 Feb 2019
    Customer service was excellent and fast response by email. Highly recommended
  • SALLY 18 Feb 2019
    Driver is very prompt and friendly and punctual for the meetup to pass my bags to me. The back-end customer service team is also very prompt in replying my queries.
  • Kenneth Bao Jun 18 Feb 2019
    The agent, Mr Bilal was super on time to pick up our luggages and was punctual to meet us at the meeting point. He was pleasant and helpful as well. The email replies were swift and even though information can be found online regarding LuggAgent service process, constant email replies from the Online Team were helpful in guiding us through the process. Will recommend to friends and family.
  • Chi Hang 14 Feb 2019
    Wonderful service. We landed at about 12 noon. After clearing customs, we manage to deposit the luggage by 1:30pm. We still have the whole afternoon to wander around tokyo luggage free!!
  • Thada 11 Feb 2019
    Fast and easy service from lugg agent at kansai airport. Very recommend. Easy communicate. Very reccommend
  • Que Chau 11 Feb 2019
    I had confirmed the address of the apartment I was staying at over 3 times. The night before the delivery I was emailed the due to traffic conditions i would have to reserve an hour interval for my luggage to be picked up. I waited for over an hour with the driver no where to be seen. I corresponded with Luggagent through the assigned chat and was not helpful. They simply told me over and over again to meet the driver. I had to initiate and ask for a number plate. I sent screenshot on google maps with a the drop pin of where I was. My partner and I ran around circling the block for over an hour looking for the driver. It wasn't until I called Luggagent through whatsapp that the I made progress. I asked to have the driver to send me a photo of where he was. I received a photo of the Apartment at Akasaka when I had sent and confirmed the address at Akihabara. I had to wait over 2 hours for my luggage to be picked up, received no apology. Please be cautious if you are staying at an apartment or hotel that has multiple locations, and to call immediately if there is an issue.

    Reply from Klook

    Thank you for raising your concern to us. We sincerely regret to hear that you had unsatisfactory experience and we take your feedback extremely seriously. Your case has been noted and passed to the local operator for further investigation. Our specialist will get in touch with you shortly. Your understanding will be much appreciated.
  • Susianti 9 Feb 2019
    very helpfull with easier mweting point.. my luggages already at hotel. good job klook team. i will used again your services later. thanks
  • Jenny Anne 9 Feb 2019
    Pickup and drop off were right on time. This is a must to avoid carrying luggage around trains and subway stations which can be a nightmare. I will make sure to book again whenever i'm in tokyo.
  • Brittany 8 Feb 2019
    Such an easy service! Just dropped off with the hotel front desk in the morning & picked up from the airport in the afternoon!
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