[Buy 1 Get 1] Tokyo Airport Luggage Services by LuggAgent

Klook

Travel around Tokyo without dragging your luggage around - hassle free

Wishlist
  • Conditional Cancelation*
  • Show Mobile or Printed Voucher
  • Move around with more convenience without having to worry about carrying your heavy luggage around
  • Upon arrival at the airport, drop off your luggage before 12:00pm and receive it at the hotel after by 6:00pm
  • Upon departure, drop off your luggage at the hotel before 12:00pm and receive it at the airport after 4:00pm
  • With this service, you don't need to rush around the airport looking for a safe storage place for your luggage!
Most Recent Review

  • 24 Oct 2018
    I highly recommend using this service! Fast, efficient, and communicative. It’s so convenient - we didn’t have to worry about lugging our bags around on the trains AND we got to spend our time in the afternoon seeing more of Tokyo before our flight.

US$ 25.15 31.19

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  • 2,001 Booked
    4.8 (95 reviews)

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Package Options
Please select a luggage delivery date  
  • [Buy 1 Get 1] Same Day Luggage Delivery (Hotel/Airbnb to Airport)

    Package Details
    • Buy one and get one for free until 31 December 2018
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at the airport by or after 3:00pm

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 25.15

    31.19

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Buy one and get one for free until 31 December 2018
    • Drop off your luggage before 12:00pm
    • Pick up your luggage at the airport by or after 3:00pm

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • [Buy 1 Get 1] Same Day Luggage Delivery (Airport to Hotel/Airbnb)

    Package Details
    • Buy one and get one for free until 31 December 2018
    • Drop off your luggage before 3:00pm
    • Receive your luggage by or after 6:00pm at your accommodations

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 25.15

    31.19

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Buy one and get one for free until 31 December 2018
    • Drop off your luggage before 3:00pm
    • Receive your luggage by or after 6:00pm at your accommodations

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • [Buy 1 Get 1] Luggage Delivery with 1 Night/2 Nights Storage (Hotel/Airbnb to Airport)

    Package Details
    • Buy one and get one for free until 31 December 2018
    • Drop off your luggage before 12:00pm, pick up at the airport after 9:00am the next day

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 35.39

    41.19

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Buy one and get one for free until 31 December 2018
    • Drop off your luggage before 12:00pm, pick up at the airport after 9:00am the next day

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
  • [Buy 1 Get 1] Same Day Luggage Delivery (Hotel to Hotel)

    Package Details
    • Buy one and get one for free until 31 December 2018
    • This package is only available for luggage delivery between hotels within the same city
    • Drop off your luggage before 12:00pm
    • Receive your luggage by or after 6:00pm at your next hotel
    • Please note: This package is only available for delivery between hotels, and NOT available for Airbnb

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)

    US$ 25.15

    31.19

    Select Date

    Select Time

    Package Quantity

    Package Details
    • Buy one and get one for free until 31 December 2018
    • This package is only available for luggage delivery between hotels within the same city
    • Drop off your luggage before 12:00pm
    • Receive your luggage by or after 6:00pm at your next hotel
    • Please note: This package is only available for delivery between hotels, and NOT available for Airbnb

    Inclusive Of:

    • Luggage delivery service
    • High security baggage storage equipment
    • Baggage insurance (up to USD1,600 per piece)
What To Expect

Save yourself the hassle of dragging your bags between the airport and your Tokyo hotel with this hassle-free express luggage service. Get your luggage delivered from the airport to your accommodations and vice versa with this express same day or next day luggage delivery service. If you're arriving at the airport before noon and you plan to explore Tokyo before heading to your accommodations; or if you're flight is late at night, and you're already going to check out, you no longer need to carry all that luggage around with you! All you have to do is book, set the delivery time, and then claim your luggage at the airport after 4:00pm or at your accommodations after 6:00pm. You can even choose to have the courier get your luggage before 12:00pm and then you can pick it up at the airport after 9:00am the next day. It's a safe and efficient process that makes sure that you have more time to feel at ease and to explore the rest of the city!

airport luggage services by luggagent, tokyo
Leave your luggage with the designated courier
airport luggage services by luggagent, tokyo
Rest assured your luggage will be in safe hands
airport luggage services by luggagent, tokyo
Take a photo of your luggage and send it to the courier, and stay updated on the whereabouts of your luggage at all times
airport luggage services by luggagent, tokyo
Pick up your luggage at the airport or your accommodations - easy and convenient!
Activity Information
Confirmation

Confirmation:

  • You will receive a confirmation email and voucher instantly after booking
  • In the event that you do not receive an email from us, please check your Spam folder or notify us via email
Insider Tips

Insider Tips:

  • For luggage deliveries to/from the airport, luggage collection and delivery must be completed via counter
  • For luggage deliveries to/from hotels, luggage collection and delivery will be handled by the hotel concierge
  • For luggage deliveries from hotels, the drop off time is not the time when the driver collects your luggage, so you can just leave the hotel after taking photos of the luggage and storage receipt
  • For luggage deliveries from Airbnbs, your luggage will be personally collected and delivered on site
Additional Information

Additional Information:

  • Each piece of luggage cannot be more than 32 inches (length and width total 180 cm), and cannot weigh more than 32kg
  • Your luggage can be a suitcase, carton, backpack or bag (briefcase)
  • Please hand carry your passport, flight documents and other important personal items
  • For luggage delivery from hotels to the airport, the pick up time must be within 2 hours prior to your departure time. The cost incurred due to insufficient time for luggage pick up should be shouldered by the customer
  • Please make sure to check your luggage upon pick up. You can take a photo if you find something wrong and consult with customer service staff. Once the luggage is confirmed as received, the service is complete and LuggAgent no longer bears any responsibility
  • If the luggage does not meet any of the legel rules, it will be refused even if the booking is a success. Customer must bear all the losses and any legal liabilities
  • Upon checkout, just drop off your luggage at the front desk of your hotel and inform them LuggAgent will come to pick up the luggage. Please remember to take a photo of the luggage and storage receipt before leaving the hotel
  • USD1,600 luggage insurance covers relevant costs incurred by delay, loss, and damage, and does not include baggage handle and wheel damage, accommodations or airfare costs
How To Use
  • You can present either a printed or a mobile voucher for this activity
  • The voucher is valid only on the date and time specified
  • Please take photos of the luggage you will have delivered and send the photo to the courier. You will be provided with the courier's contact information
  • To receive your luggage, you must present your passport or photo ID to confirm your identity

Drop Off and Pick Up Process:

Haneda Airport
  • Service Hours: 9:00am-9:00pm
  • Service area: 23 Wards of Tokyo, Disney area
  • Location: 3F Departure Hall, JAL ABC Luggage Counter
Narita Airport
  • Service Hours: 9:00am-9:00pm
  • T1 Terminal:
  • Airport to Hotel: please drop off luggage at JAL ABC Luggage Counter at Arrival Hall
  • Hotel to Airport: please pick up luggage at 4F South Departure Hall, QL Liners Luggage Counter
  • T2 Terminal:
  • Airport to Hotel please drop off luggage at JAL ABC Luggage Counter at Arrival Hall
  • Hotel to Airport please pick up luggage at 3F Departure Hall, QL Liners Luggage Counter

Overtime Processing:

Drop Off
  • For luggage delivery from or to Airbnbs, if the drivers wait for more than half an hour and cannot contact the passengers, the operator has the right to cancel the order and the payment will not be refunded
  • For luggage delivery from the airport to hotels, if there is a flight delay for less than 60 minutes, the free waiting time will be 90 minutes after your selected drop off time. No refund will be issued if LuggAgent is not able to receive customer's luggage within 90 minutes
  • For luggage delivery from the airport to hotels, if there is a flight delay for more than 60 minutes, LuggAgent has the right to cancel the order and make a full refund to the customer
Pick Up
  • If the customer does not pick up their luggage for 30 minutes after the selected pick up time, the customer will be charged USD5 per 15 minutes (via credit card in the local currency)

Narita Airport T1 Counter

Narita Airport T2 Counter

Haneda Airport Counter

Cancelation Policy
  • If you need to change or cancel the booking, please notify us and wait for confirmation at least 24 hours before the scheduled date, otherwise you will not be refunded
View All
Reviews (95) 4.8
  • AMANDA 24 Oct 2018
    I highly recommend using this service! Fast, efficient, and communicative. It’s so convenient - we didn’t have to worry about lugging our bags around on the trains AND we got to spend our time in the afternoon seeing more of Tokyo before our flight.
  • Nicole Chuk Yu 17 Oct 2018
    It was a quick and seamless process. I got an instant confirmation from luggagent followed by instructions. There was a confusion about collecting payment at the JAL luggage pick up counter but after I showed them my voucher. They snapped a picture and I was good to go. The driver will also let you know that he or she has picked up and dropped off the luggage.
  • Muhammad Alfian 15 Oct 2018
    Easy drop off and just leave the hassle of bringing your luggage around to them.
  • Gladys Ming Li 26 Sep 2018
    Very professional. I am traveling with my toddler girl. It's a life saver! Highly recommended!
  • MYOUNGEUN 26 Aug 2018
    Very goooooooood[ὄd][Ἷb]
  • WanSalawati 5 Aug 2018
    It was our last day in Tokyo and our flight was at 1.00am the next morning. So we’ve decided to visit Disneysea before we depart to the airport. The pick up service was a breeze! The communications is very efficient, they even set up a whatssapp group! Good job Klook!
  • Yu 29 Jul 2018
    I booked the hotel to hotel delivery. Totally hassle free and I had been informed about the luggage status through WhatsApp in time.
  • Ruel 18 Jul 2018
    Its very convenient for us to stroll around for our remaining time with out baggages.
  • Ee Jia 10 Jun 2018
    I managed to walk around to few more spots , one of them is my fav Tadao ando building . I din have to carry Super heavy luggage . It’s Super hassle free . Collected my item in air port storage
  • wong 27 May 2018
    very good service and convenient l
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